Preschool Code of Conduct

TERMS AND CONDITIONS OF ENROLMENT - Preschool Students - 2 to 4 years 

To ensure the smooth running, safe and enjoyable experience by all at Simone's School of Performing Arts, below you will find our Code of Conduct. 

We are open to feedback, so if any of the requirements outlined below are unclear or concerning, please give us a call to discuss further. 

1. FEES

1.1  Families who do not comply with their fee or costume payment obligations will be charged a late fee, and/or excluded from performances. External debt collection may occur when fees remain overdue and this will be at the expense of the client. Costume expenses are the responsibility of the parent, therefore costumes will not be issued to students with unpaid class fees. 

Fees are invoiced termly (10 weeks)

1.2  If fees are outstanding, a 10% fee charge will occur on your account on top of the outstanding balance.

1.3  All lessons are to be paid for unless specified by the director.

1.4  All preschoolers may make up classes on a different day in their own age group.  Please see timetable if you need to do this. 

1.5 Fees may be adjusted if a student is unable to attend lessons for a substantial amount of time due to injury/illness at the discretion of management

1.6 If you wish to take off a class or add a class. (due to change of mind). This must be put in written form and emailed to the following email address justinmann040@gmail.com 

1.7  If a payment fails a dishonour fee will be charge to your account by your bank. 

1.8 Any students asked to leave the studio will not be entitled to a refund of fees previously paid.

1.9 End of year ShowCase/Concert costumes are non-refundable. No refunds will be given for any costumes from term 2 and onwards.

Hiring of costumes - 

A $10 charge per term (a term is 10 weeks, so a $1 a week) per routine.

This will total to $40 by the end of the year.

This will cover you if you are hiring your costume - This fee is payable throughout the year with the last payment being in week 1 of term 4.

Please understand hired or purchased costume/s are not the decision of the client.  They are carefully and decided by the Director of company. 

1.10 ENROLMENT FEE

There will be an annual non-refundable registration fee of:

• $40 per student

• Family of two or more students - $60

This will cover admin fees and intellectual property fees for music and insurance. 

The enrolment fee must be paid at the time of enrolment.

1.11 Any class having less than (6) registered students, may be cancelled at Directors discretion.  Any fees paid for the class will be refunded or transferred to another class. Please note classes that have been already taken will not be refunded. 

1.12 All students participating in our end of year ShowCase/Concert performance will need to pay a ShowCase/Concert Package fee.  This is payable in Block 2 of Term 3.  All effort by our staff is made to keep this cost down to a minimum, details will be given out in term 3/ early term 4.

This ShowCase/Concert Package fee includes - Memorable Medallion and Minders for Preschoolers

Total - $15

1.13 If you decide to leave the studio you will not be entitled to a refund of your class fees and costumes fees that have been paid.  This is the law stated by the NSW Department of Fair Trading. 

1.14 We are a NSW Active Kids and Creative Kids provider, we accept NSW Service vouchers as payment on class fees. 

2 CONTACT DETAILS

2.1 Please notify Simone's School of Performing Arts if there are any changes to your contact details, including address, phone number and email.  This is essential to maintain positive communication between the studio and family.

3 ATTENDANCE

3.1 Please contact admin on 0424 412 974 or email info@simones.com.au if so be your child/children is to be absent within 24-48 hours prior to class. 

3.2 Please give notice if your child is going on holidays or will be away for two (2) weeks or more.

4 CONDUCT 

4.1 Students and parents are expected to behave responsibly and courteously at all times.

4.2 Students and parents are expected to be respectful to teachers and other students at all times.

4.3 Quietness (in waiting area's) is to be respectful and courteous of the duration of class. This is to ensure the full benefit of your child/children experience at SSOPA. 

4.4 Bullying or bad behaviour from a student and/on their families at the studio, social media or at any event representing Simone's School of Performing Arts will NOT be tolerated.  Disciplinary measure will be taken and can result in expelled or suspended from entering studio doors for a period of time. Our studio is a place of learning for our students and not a place for negativity, gossip and bad behaviour.  We have a responsibility to ensure all students, their families and our teachers feel safe and welcome, we take that responsibility very seriously.

4.5 Any parent, staff member or student showing disrespect or defamation to another parent, staff member or student (including physical, mental, emotional or cyber bullying) will not be tolerated.

5. RELEASE OF LIABILITY

5.1 I give permission for my child to be photographed and / or videoed whilst participating in Simone’s School of Performing Arts activities and I consent to these photos / videos being used for publicity purposes.

6 PERFORMANCES

5.1 Choreography, costuming and studio policies remain the intellectual property of Simone's School of Performing Arts and may not be reproduced or sold by any students, parents or staff without permission of the Directors. 

7 DUTY OF CARE - SECURITY

7.1 The studio offers Duty of Care to all students in the studio, however we cannot be responsible for the student after they have left studio premises. 

7.2 No child is to wait outside the studio, day or night.  If parents are not at the studio on time, the student is to wait inside the studio, and the parent must come inside to collect the student when they arrive. 

7.3 We are unable to take responsibility for students before or after their scheduled classes and it is the responsibility of the parent to ensure their child is picked up and dropped off on time. In the case of an emergency or unavoidable delay, please contact the studio immediately to inform us on duty of the situation and will have the responsibility to keep your child calm and safe until they are picked up.

7.4 We ask that all students are extremely cautious and mindful of moving vehicles while coming and going to and from the studio.  Younger students MUST be accompanied with adult.  

8. EXCLUSIVITY OF ENROLMENT

9.1  All bookings for private lessons must go through the reception office 0424 412 974. Payment for private lessons must be paid only through the studio and not to the private lesson teacher. No client is to directly contact a teacher to organise their private lesson.