Ideas are easy. Designing what works is harder.
Spark 3 is where vision gets tested — and shaped into something real. Whether you're prototyping a new service, mapping a future journey, or aligning the systems that make it possible, this phase turns abstract thinking into actionable design.
We help you move from “what if” to “here’s how” — quickly and collaboratively.
These Micro-Sparks are built for teams ready to imagine and co-design smarter experiences, services, and systems.
Something spark your interest? Let’s talk!
3.1 Concept-to-Click Prototype
See the future — and test it.
Bring early ideas to life through lightweight prototypes that clarify direction and reduce risk. Perfect for validating experiences before heavy investment.
Best for: Vision shaping, experience alignment, pre-build buy-in.
You Get:
Clickable prototype (Figma or browser-based)
User journey integration map
Feedback + iteration guide
🕒 2-3 weeks
3.2 Experience Friction Audit
Fix the gaps. Smooth the ride.
This fast, focused audit pinpoints friction in your current experience and links it to measurable outcomes like retention, adoption, or satisfaction.
Best for: Existing products or services that feel “off” — but you’re not sure where.
You Get:
Experience gap map
Quick-win design opportunities
Friction-to-outcome brief
🕒 1-2 weeks
3.3 Tech Stack & Integration Audit
Does your system support the experience you want?
Not all systems are built for what you're trying to deliver. We help you assess how well your tech stack enables (or blocks) the experiences you're designing.
Best for: Teams evolving services, adding features, or hitting system friction.
You Get:
User/system flow map
Tech-to-experience gap assessment
System-fit scorecard + recs
🕒 2-3 weeks
3.4 Service Blueprint Jam
Design the whole system, not just the surface.
A fast-moving workshop that maps how frontstage experiences connect to backstage operations, tools, and people. Builds shared understanding across teams.
Best for: Service orgs, CX teams, or any initiative needing cross-functional alignment.
You Get:
Draft service blueprint
Pain points + system gaps
Ownership map + team alignment takeaways
🕒 2-3 weeks
3.5 AI Fit & Focus Lab
Design AI that fits — for people and systems.
If you already see the potential for AI, this lab helps co-design a pilot that’s usable, valuable, and operationally sound.
Best for: Teams ready to move from AI ideas to integrated experiences.
You Get:
Use-case design session
Human impact assessment
Pilot canvas: experience + system integration
🕒 2-3 weeks