Legal Documents For Email

Overview

This page is a Privacy Policy, FAQs, Online Harms Statement and Terms & Conditions.

They cover emailing us.

Last updated: 2019 November 12

We Are A Small Studio

We are unable to manually reply to all emails sent to us as we are a small indie studio. There will not be an automated email response. We do however read all emails we receive and if the need arises we may respond. If your question is answered by the FAQs below then do not expect an answer. Please report bugs with as much information as possible so we can replicate the problem in order to help other users of our apps. We do not discriminate on the basis of race, sex, gender, culture, location or religion.

Thank You

Thank you for all the positive reviews and feedback. As a small indie studio it is because of your warmth and support that gives us the confidence to keep creating apps and trying to make this studio a success. All the money generated from advertising which is not a lot, goes towards paying for our food and rent.

Frequently Asked Questions

We do not do business with cold callers.
Our team have all the skills we need.
- We do not outsource projects or parts of projects.
- We do not need you to do any support media. No educational videos.
- We do not employ people.
- We do not need you to chase invoices - we do not do them.
We are not going to remove the adverts for your 5 stars.
We do not buy ratings or reviews.
We are not going to sell you our Google Play account - your not turning it into malware.
We are not going to sell our source code or our internal tools.
We are not going to sell our business. We do not want investment.
We do not want to be on your app store we have never heard of.
We do not need print work - we are a paperless office.
We are not broadcasting music to the public.
We are not for hire.

What We Mean

Any reference to 'we', 'us' or 'our' is limited only to SpaceRocket and does not include 3rd Parties. The term 'stuff' refers to our apps, website, business identity, constituent parts of the stuff, email content and content uploaded to Google. Any reference to 'there' is limited only to anything SpaceRocket has put in the stuff. Any reference to 'legal documents' includes but not limited to: Privacy Policy, Cookie Statement, Online Harms Statement, Child Safe Statement, App Permission Statement, Copyright Statement and Terms & Conditions.

Using our stuff or contacting us means you agree to our legal documents.

3rd Parties

Our only 3rd party is Google who provides our email - see paragraphs below for details. We recommend you read Google's legal documents.

Our Data Collection

We require the information you provide when you email us for the purposes of dealing with your message to us. When you email us you are consenting to us accessing your personal data you have provided with the email. Where you provide contact information you consent to us contacting you for the context of your message or for legal reasons. We will not add you to a marketing list as we do not do them. We will not share your data with a 3rd party unless required to do so by law or for legal reasons.

We are committed to ensuring that your information is protected. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information SpaceRocket has. We do not store your personal data on this website. Email messages might be stored for sometime offline depending on their nature such as to comply with law or tax return purposes - where possible we will endeavour to anonymise the data.

By emailing us you consent and opt in to SpaceRocket controlling and processing the information you provide as outlined on our legal documents and accept how we operate.

Data Collection In Email Provided By Google

Our email is provided by Google's Gmail. They collect and store information - such as the email message for us to read and the email address it comes from. We do not have control over how they operate. We believe Google adheres to international law with regard to your data. Please refer to Google on what data they collect. We recommend you read Google's legal documents.

How Do I Opt Out Of Data Collection?

Do not email us and you will not provide us with your data.

Outside Our Control

We are not responsible for things outside of our control. Being outside our control does not mean we lose copyright ownership of the stuff. SpaceRocket's control here is limited to the content of the email we receive.

We have no control over you being tracked or your personal information being collected by other means outside of our influence. Such as your device's battery history, browser's history, other apps snooping on your device, who runs your router, your email provider or your internet service provider.

We do not have control over the websites or apps we may link to. Therefore you should review their legal documents. Links do not constitute an endorsement.

We have no control over you being harmed by other means outside of our influence. Such as malware on your device, tainted back up apps, installing apps from outside of Google Play or compromised rooted system.

We have no control over what you do with the information we provide. Therefore we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the stuff for any purpose. Any reliance you place on such information is therefore strictly at your own risk. You acknowledge that such information and materials may contain inaccuracies or errors and exclude SpaceRocket from liability for any such inaccuracies or errors to the fullest extent permitted by law. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage or any loss or damage whatsoever arising from loss of data, costs or profits arising out of or in connection with the use of our stuff. None of our stuff are intended for use in the operation of nuclear facilities, life support systems, emergency communications, aircraft navigation or communication systems, air traffic control systems or any other such activities in which case the failure of our stuff could lead to death, personal injury, cost, physical damage or environmental damage.

We have no control of where you use our stuff or what you are doing while using our stuff so we recommend you stay safe.

When we provide updates we have no control of your inability to update, viewing cached versions or for legal responsibility for older versions where we are unable to force an update.

We have no control over our stuff being altered once it's been uploaded therefore we are not responsible for alterations made without our consent.

Lawful Intent

We endeavour to abide by international laws and national laws. We are only a small company and might not be aware of all laws in all locations. We do change to cater to new laws as we become aware of them. SpaceRocket is located in the EU and so our stuff is subject to the laws of this location.

Legal Updates

SpaceRocket may change our legal documents in the future. You should check this website from time to time to ensure that you are happy with any changes.

Questions

You can contact us in the same way you can with any developer on Google Play - a developer's email is displayed publicly on their app's page on Google Play. Before you do you should review our 'Legal Documents For Email' page found in the page footer that includes a privacy policy.