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Conflict Management for Managers
Conflict Management for Managers
Client: Instructional Design Company
Overview: utilize the ADDIE method to design a course that offers synchronous and asynchronous training for mid-level managers, focusing on effective conflict resolution. This course integrates insights from a training needs analysis, learner persona, and instructor-led materials, including a facilitator guide, participant workbook, and a post-course evaluation survey script.
Tools:
Canva
Microsoft PowerPoint
Google Docs
Google Forms
Trello
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Google Sites
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