Are you experiencing blocked ears, muffled hearing, a feeling of pressure in your ears or itchiness in your ears? Are you worried about earwax build-up, impacted ear wax or hearing loss? Schedule an appointment with our licensed audiologist.
We have an ear microsuction clinic for private ear wax removal that can offer same-day appointments or closer. We offer a safe, effective and gentle ear cleaning service.
Our hearing healthcare professionals in Kent have been trained in various ear wax removal techniques and can review medical conditions of the ear canal. We have extensive experience in performing the procedure safely for adults and children. This means that we can recognize abnormal conditions of the ear canal and eardrum as well as determine whether further medical referral is necessary and then arrange your medical referral.
We offer professional private earwax removal services at our Rochester Chatham Clinic, Sonant Hearing. We cover Medway and Kent.
We have had clients happily visit us from further afield seeking professional trusted ear care. Areas include Maidstone, Gravesend, Larksfield, Ebbsfleet, Snodland, Cuxton, Maidstone, Aylesford, Bexley, Bexleyheath, Gillingham, Rainham, Hempstead, Sittingbourne, Hoo etc.
Before Ear wax removal, Image of wax in ear canal
After ear wax removal, Image of cleared ear canal and eardrum
At Sonant Hearing Clinic, we specialize in gentle, effective ear wax removal using the latest microsuction and removal techniques. We can safely clean, clear or unclog ears with too much earwax. Our fully qualified clinicians offer hearing services with same-day appointments at our clinics based in Chatham and Rochester.
Same-Day Appointments Available
Clean Modern Purpose-Built Hearing Clinic
Qualified Audiologists & Hearing Specialists
Transparent Pricing – No Hidden Fees.
Dry, safe, and precise method using a gentle suction device. Ideal for sensitive ears or those with perforated eardrums.
One Ear or Both Ears: £70. (If one ear + hearing test = £70)
Removal and Screening Hearing Test : £85
Consultation Only (No Wax Found): £25
Group discounts and family bookings are available.
Don’t wait weeks for a GP referral, you can self-refer directly to us. Book online or call us to get quick relief for your ears.
📞 07922 153134 or 01634 479550
📍 Clinics in Rochester and Chatham
📧 hear@sonanthearing.co.uk
We are ear and hearing specialists. This is all we do. We are registered and qualified to perform this procedure. We are trained exclusively to work with ears. This way you can always rest assured that your hearing health is in the care of experts.
We perform video otoscopy to show and explain the appearance of your ear. So you get before and after images. i.e. visual feedback.
We recall you periodically that way we can review any changes in your ear health on time. We will continue to monitor your ear health and appearance.
We keep records of your ear (with your permission) giving us a basis for comparison as you attend each time.
We can provide comprehensive hearing assessments to investigate not only your outer ear, but your middle and inner ear, including how the information is passed along to your brain and processed. (Comprehensive hearing tests) (Auditory Processing Disorder (APD) Tests and APD Therapy)
We can also arrange regular checks on not only your ears but your hearing as well.
If you come in and have no wax in your ear, you will not have to end the appointment questioning why you felt there was wax in your ears. We can investigate further all at the same location, saving you time and effort and frustration seeking answers or waiting for lengthy hospital appointments!
We can arrange medical referrals if required after our investigations and comprehensive tests are carried out.
We have free parking.
We are available 6 days a week with Saturday and evening appointments available. So you can come after work.
“The audiologist made me feel welcome the minute I entered through the door. I had my ears cleaned, followed by a hearing test. I would highly recommend.”
— Katie. T,
“I was made to feel very comfortable and at ease, it was a painless procedure in a lovely comfortable environment. Will recommend this clinic to anyone with ear problems”
— Kara M.,
Video (otoscopy)Ear examination on screen before ear wax removal.
In the UK, Olive oil ear drops are often recommended by audiologists, pharmacists and GPs. This is because olive oil is generally safe and natural for most to use with no side-effects. Olive oil similarly softens the wax to natural sebum. However, sometimes, ear drops used alone may not be enough to remove the wax without the patient waiting significant lengths of time. Softening ear drops are still useful for "priming" large amounts of wax ready for removal. This makes the ear-wax removal process less uncomfortable for the patient and easier for the hearing care professional to remove. Sodium bicarbonate is another option sometimes recommended although not often the first choice due to it's ability to potentially dry out the skin within the ear canal.
Special tools made from plastic, carbon filled nylon, metal or stainless steel can be used to remove the wax (usually dry firm wax) such as curettes, loops, hooks and ear scoops. If successful the method is usually quick. The consistency of the wax can be the deciding factor for the best tool. Curettes are ideal for medium to softer textures of wax and forceps and hooks may be better for dryer consistencies of wax. The depth of the wax needs to be considered when selecting the best manual tool to use in unclogging an ear.
Picture of Ear drops used to soften ear wax before ear wax removal
Involves the use of a suction tube which is connected to a pressure pump and waste collection canister. The pressure pump delivers low gentle pressure through the suction tube to help safely remove the wax from within the ear. The hearing care professional usually observes the process through either a microscope, a head lamp and magnified lens on a headlamp/pair of glasses or a magnifying camera connected to an endoscope on a phone-like device.
Micro suction is presently the most popular method at present and preferred by most audiologists and ENT specialists in the UK because it can be used in ears with histories of perforations and mastoidectomies (provided they have been discharged from ENT). There is no risk of water-borne infection. The suctioning process can be continually observed via a magnified lens during the suction of wax. Cons are that some may consider the noise from the pump fairly noisy.
Generally suitable for standard cases of wax buildup with no history of perforations, grommets, or infections. The setup can range from basic setups with a bulb or metal syringe and a plunger to sophisticated setups which can monitor the water temperature and light up the ear canal allowing greater visibility. Irrigation allows water to be gently introduced into the canal to dislodge the ear wax out of the canal. An emesis (waste) basin is needed to collect the water coming out of the ear. Cons with this method include the risk of dizziness if the water temperature is not close enough to the body temperature.
This method is not recommended by registered hearing health professionals. The use of ear candles is not performed by hearing health professionals. There is a risk of burns, ear–perforations and ear infections. There is a lack of evidence to show its effectiveness and it can prove dangerous in some cases.
With earwax removal, high standards of hygiene must be adhered to. The right personal barrier should be worn (i.e. gloves, eye protection or masks if applicable). Hands need to be sanitised before and after contact for wax removal. Critical instruments must be sterilised and disposable instruments and infectious waste should be disposed of after use appropriately.
Medical suction pump used for microsuction of ear wax
Ear wax buildup should be removed ideally by a registered health professional. These symptoms may indicate you need to visit an audiologist check for impact earwax. If left alone, build-up of wax could lead to:
The buildup of wax can obstruct sound travelling down the ear canal.
The bulk of the wax will press on the ear-canal walls.
The wax could be lodged and pressed constantly against the sensitive inner third of the canal or even against the tympanic membrane.
Trapped water behind the ear wax may fester and harbour germs, this could lead to an ear infection.
The build-up of wax can lead to unequal input of sensory information being sent to the balance organs of the ear. After wax removal a change in temperature within the inner ear region as a result of removal of the wax can occasionally cause one to feel dizzy.
Ear wax build can reduce the auditory sounds being sent into the ear as it obstructs sound travelling to the eardrum. This auditory disorder can lead to tinnitus.
Sound being sent through the ear canal to the eardrum might be obstructed by occluding wax and bounce back out of the ear canal. If a hearing aid is in place this can lead to feedback, typically heard as a high-pitched shrill sound.
(Due to reduced production of sebum i.e. the skin's lubricant.) Dryer skin occurs more frequently as the sebaceous and ceruminous glands lose their secretory ability. Ear wax buildup can sometimes happen due to a decline in self-care as the build-up of wax is left unaddressed for lengths of time.
There is some debate about hearing aid users being more at risk of ear wax buildup. There is the question of whether one notices the buildup of wax more because it affects the hearing aid performance or whether the hearing aid itself blocking the exit of the canal obstructs the ear wax from making its way out of the canal.
e.g. psoriasis, eczema can predispose one to produce more ear wax.
Could make the ear canal potentially secrete more sebum as it tries to clear itself of the dust.
(more common in men) is likely to trap the wax within, or may hamper wax migration out of the canal.
within the ear canal restrict the migration of wax out of the ear.
This can lead to increased wax production as the body tries to excrete more byproducts from foods.
leads to ear wax build up as a result of built up debris often the result of accumulated drops and residues from the infection.
At Sonant Hearing Clinic, Kent we can help you in all these cases to clear your ears of wax build-up. You can call us on 01634 479550 to arrange an appointment to remove your built up ear wax.
Ear wax is made up of 3 parts, Dead skin cells, fatty acids squalene (oil and sweat) and cholesterol. It is the product of the sebaceous glands and the modified apocrine glands within the ear canal. There are two types of ear wax. The dry type and wet type of ear wax. This depends on one’s genetics.
Ear wax is usually pushed out of the ear canal by itself, in some individuals wax tends to build up in the ear. This could be due to the shape and curvature of the ear canal, diet, and previous occupation (working in dusty environments) The ear wax can buildup becomes excessive cause difficulty hearing as it obstructs sound passage, ear fullness or ache, tinnitus and even dizziness.
Ear wax is present to protect and lubricate our ear canals:
Ear wax can fight infections with its mildly acidic composition. This mild acidity of the ear wax enables it to kill germs.
The sticky texture of ear wax can help to trap dust, dirt and foreign bodies.
Impacted means the wax has been pushed further towards the end of the canal, towards the bony end of the canal (which is usually a more sensitive area) or against the tympanic membrane itself. (The eardrum).
This means there is a substantial amount of wax obscuring/blocking the view of the eardrum.
Eardrop demonstrated application into ear
Cotton buds are traditionally not made to be put in the ears. Reading the tub of a popular brand of baby’s cotton buds states that the buds should not be inserted into the ear.
The very motion of pushing the bud further down the ear typically results in wax being pushed further towards the bony end of the ear canal (the more sensitive area of the ear canal where wax is not typically produced) and even onto the ear drum.
Pushing the wax further down the canal will result in the wax taking much longer to work its way out of the ear. This will increase the chances of ear wax buildup. As the wax may now be lodged within corners or crevices of the ear not easily accessible by the cotton bud. We offer professional private safe and effective ear wax removal services at our Rochester / Chatham Clinic, Sonant Hearing so you don't have to deal with built up wax in the ear. We offer a safe, effective gentle and professional ear cleaning service. Feel free to book your ear wax removal appointment with the "Book Here" button above or call us on 07922153134
References
NICE: Quality statement 1: Earwax removal | Hearing loss in adults | Quality standards | NICE (accessed August 2026)
Managing Cerumen Audiologyonline.com (accessed November 2024)
. Audiology Practice Management by Hosford-Dunn, Roeser and Valente. Thieme Medical Publishers, Inc., New York 2000
Cotton buds are not encouraged for removing wax in the ears.
We would first give you a friendly welcome and ensure you are comfortable.
We would discuss your medical history. This is necessary to determine what type of method of ear wax removal to use, and your previous experience with wax removal. (Micro-suctioning, syringing or curettage/instrumentation) If there is very recent history of ear surgery, we may refer you back to ENT for continued medical management and can facilitate this by arranging another referral via your GP. Infections and acute earache or pain may also require immediate medical treatment initially. So we shall be recommending that you see your GP for this.
We explain the procedure, including how the ear microsuction equipment works. We explain how the micro suction equipment is used to remove the wax from your ears. We also answer any questions you may have beforehand. We offer a written consent form for you to review as much information as possible about the procedure so that you feel safe and well-informed before we go ahead.
We look inside your ear with the aid of a type of torch with a magnifying lens to find out if there is occluding earwax that needs to be removed. It will also help us identify if there are problems in the ear canal that could complicate the procedure or make the procedure unnecessary. This can be with a handheld otoscope or a video otoscope which will present the appearance of your ear on a visual screen. (Don't worry you don't have to look at the pictures if you don't want to!) We would take pictures of your ear before performing ear wax removal and after performing ear wax removal. This would help us compare the results of the ear wax removal.
We carry out the ear wax removal with the selected best method for you. A method that is safe, gentle and effective.
Reviewed (21/05/2026) by Audiologist - Kechi Oribabor MSc RHAD