Sole to Summit Support

Sole to Summit Support

Sole to Summit is a team step challenge inspired by the climb up Mount Everest. Sync your steps from Apple Health, join a team, and climb together.

Frequently asked questions

How do I join a team?
Get the invite code from your team captain, then enter it when prompted, or go to the My Team tab. Team captains can find their code on the My Team screen and tap it to copy.

My steps aren't showing up. What should I do?

1. Open the Health app, tap your profile picture, then Apps, then Sole to Summit, and make sure Steps is turned on.

2. Open Sole to Summit and pull down on the screen to refresh.

3. Go to Settings, then Health Sync, and tap "Re-sync full history."

I gave access to only some of my Health history. Can I change it?
Yes. Update the permission in the Health app, then reopen Sole to Summit. The app detects the wider access and re-syncs. You can also tap "Re-sync full history" in Settings.

When does the challenge start and end?
The challenge runs October 12 to November 15, 2026.

How are teams ranked?
Teams are ranked by average steps per person, so team size never decides the winner. If teams are tied, total steps is the tiebreaker. If they're still tied, both teams win.

Can I use a watch or fitness tracker other than Apple Watch?
Yes, as long as it syncs steps to Apple Health. Check that your tracker's app has Apple Health syncing turned on.

How do I change my team photo, team motto, or name?
Go to the My Team tab and tap the option under the team photo or name.

How do I report a problem or send feedback?
Use the feedback option in Settings, or email us at the address above.

How do I delete my data?
Email us at the address above and we'll remove your account data.

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