Resume

Bridging Science, Systems & Soul

I'm Solat Zaidi, a Positive Psychology practitioner and systems strategist with a background that spans biotech, organizational development, and quality assurance. My work brings together evidence-based well-being practices with the structure of ISO-9001 standards and the empathy of human-centered design.

From leading quality systems at global organizations to designing story-based interventions for team connection, I thrive at the intersection of research, real-world impact, and cultural nuance.

From designing quality systems in global corporations to creating healing-centered workshops through my nonprofit Mind Body Soul SisterZ, my mission is consistent: to build systems where people and communities can thrive.

Education

University of Pennsylvania
Master of Applied Positive Psychology (2024)

First Pakistani woman to graduate from this prestigious program
Capstone: Developed an ISO-aligned, culturally responsive framework for positive psychology practices using expert interviews and thematic analysis
Focus: Organizational well-being, DEI, resilience, and strengths-based leadership

Georgetown University
Master of Science in Biotechnology

Thesis: Designed a CFR Part 11-compliant document management system for regulatory environments

University of Westminster, London
Bachelor of Science in Psychology

Focus on organizational behavior, statistical analysis, and collective efficacy

Core Competencies

Localization Strategy & Global Program Management
Multilingual Content Development & Cultural Adaptation
Organizational Research & Applied Positive Psychology
Cross-Functional Leadership & Stakeholder Engagement
SO-9001 Quality Systems & Change Management
Survey Design, Psychometrics & Data Analysis (Qualitative & Quantitative)
Project Management (Agile, Scrum) & Workflow Optimization
Learning Science, Coaching & DEI Strategy

Professional Highlights

Founder & CEO| Mind Body Soul SizterZ |Remote| 2023 – Present

As the Founder & CEO of Mind Body Soul SisterZ, I spearheaded the development of women empowerment programs and under represented communities through Positive Psychology and a strength based approach. By creating safe and supportive spaces, we enabled women to enhance their self-awareness and overall well-being. Our scientifically backed interventions have successfully cultivated resilience and well-being among our community members.

Director of Quality Assurance| IQVIA|Remote| 2019 – 2024

Led implementation of ISO-9001-aligned quality management systems, embedding Appreciative Inquiry.
Directed multilingual coaching programs and stakeholder engagement across Asia.
Automated testing operations, increasing regression throughput by 300% using Qualio.
Integrated feedback analysis to inform inclusive QA practices using human-centered design.

Product Owner|Optum Healthcare|Columbia, MD| 2018

Developed product vision and roadmap with Agile teams using user feedback via Atlas ti.
Delivered culturally aware UX enhancements for mobile and web platforms.

Defect Manager/Scrum Master |Vidoori| Silver Spring, MD | 2017 - 2018

Facilitated Agile workflows, sprint planning, and retrospectives.
Built QA metrics framework for tracking resolution and team efficiency.

Software Testing / QA Manager| BioFortis| Columbia, MD | 2015 – 2016

Led QA transformation through ISO-compliant documentation and SOPs.
Reduced regression testing duration from five months to one day via automation.

Independent QA Consultant | Various Clients | Global | 2000 – 2015

Designed UAT and release strategies for multilingual global teams.
Conducted SWOT and thematic analyses to improve quality and reduce risk.

Core Expertise

Positive Psychology & Organizational Flourishing
Storytelling-Based Group Facilitation & Healing Practices
ISO-9001 Quality Systems & Compliance
Mixed-Methods Research & Thematic Analysis
Employee Engagement & Survey Design
Workshop Development & Adult Learning
Cultural Psychology & DEI Strategy
Tools: Atlas.ti, SQL, RStudio, Qualio, Rally, Canva, Miro

Certifications (subset)

Appreciative Inquiry Practitioner
Certified Scrum Master (CSM)
ISO 9001 Internal Auditor
Certified Manager of Software Quality

Print Resume

Please keep my resume on file in case you think I may be a good fit with your organization either now or in the future. Feel free to contact me with any questions.

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