Embedded Files
Welcome to the Security Officer Basic Course!
Please Mute Your Mic
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If you need any assistance, please send an email to:
Your Instructors:
Your Instructors:
Howard Woodard
Howard Woodard
Aurwin Nicholas
Aurwin Nicholas
After you have completed SOBC training you will start NEO training with HR.
After you have completed SOBC training you will start NEO training with HR.
(3 Hours)
(3 Hours)
Rules for Online Training
Rules for Online Training
Conduct that is not appropriate in the face to face workplace environment is not allowed in the online environment. Zoom has a video and audio feature. We ask that you do not display your video or allow your audio to be heard at anytime. Please review and abide by all of the rules below.
Conduct that is not appropriate in the face to face workplace environment is not allowed in the online environment. Zoom has a video and audio feature. We ask that you do not display your video or allow your audio to be heard at anytime. Please review and abide by all of the rules below.
All attendees must:
All attendees must:
ensure they have a quiet private space for the entire session
login at the predesignated time
stay logged in throughout the entire session
ensure they have adequate power, internet service, and an electronic device that can support Zoom
send an email to ausgatraining@gmail.com if they experience technical issues for more than 15 minutes.
mute their microphones and stop video upon entering the session
ensure their microphones are muted and video stopped the entire session
only communicate with the the Host in the "Chat" Zoom feature
- DO NOT SEND MESSAGES TO EVERYONE IN THE CHAT BOX
- YOU MUST TAKE HANDWRITTEN NOTES
START YOUR CAREER IN SECURITY
ITINERARY
ITINERARY
0800-0830__________EARLY REGISTRATION AND CLASS ENTRY
0830-0900__________REGISTRATION AND CLASS ENTRY
0900-0920__________RULES, OVERVIEW OF THE COURSE, QUESTIONS & ANSWERS (Q&A) {ATS}
0920-1000__________UNIFORM SIZING (Sizer app download)
1000-1030__________IDENTIFICATION CARD PICTURES (how to send your ID pic on Day 2)
1030-1045__________15 MINUTE BREAK
1045-1145__________DAY 1 PRESENTATION AND STUDY GUIDE
1145-1200__________Q&A (Exit and Entrance Rules for Lunch) {STAY LOGGED IN}
1200-1300__________LUNCH
1300-1400__________DAY 1 PRESENTATION (continued)
1400-1415__________BREAK
1415-1530__________DAY 1 PRESENTATION (continued)
1530-1545__________CPR CERTIFICATION PROCESS explained (ONLY IF REQUIRED AT YOUR SITE)
1545-1600__________EXAM INSTRUCTIONS AND RULES
1600-1630__________EXAM 1 (end of Day 1)
Applicant Tracking Form
At your interview your manager should have given you a copy of your Applicant Tracking Form.
The HRC may have obtained the Applicant Tracking Form after giving you a copy or allowing you to take a picture of it. Your Applicant Tracking Form has your Manager's Name and Contact Info, Your Site Name, Your Pay Rate, Whether You Need CPR Certification, & Your Uniform Description.
If you have any questions about the information on your Applicant Tracking Form , please contact your Hiring Manager.
Today we only need to, make a note of you whether you need CPR and your Uniform Description.
Uniform Sizes
Uniform Sizes
Gather all sizes first, then hit the link below to submit your information.
Candidate please enter the following information:
Your First and Last Name
Manager Name:
Account Name
Uniform Description:
Height- How tall are you (Example 5'1)
Shirt size (s, med, lg)
Pants size Female: 2, 4, 6, etc
Pants size Male: 32, 34, 36, etc
UNIFORM SIZES LINK
UNIFORM SIZES LINK
You can also copy and paste the link below to enter your uniform size results.
Gather your info
Gather your info
Remember to send your sizes
Stay logged in!
Stay logged in!
Make sure you are in attendance for the next session.
PHENOMENAL
Company ID Pictures
Company ID Pictures
Next, we will need you to take a picture of yourself and email it to ausgatraining@gmail.com.
Next, we will need you to take a picture of yourself and email it to ausgatraining@gmail.com.
The appropriate attire is business casual.
You should be conservatively groomed.
Make sure you use an all white background. No textured walls or objects behind you.
Ensure your picture view displays as much of both shoulders as possible. Do not take the picture from too close.
Use even lighting. Avoid uneven lighting and shadows.
Do not wear eye wear or head wear.
DAY 1 PRESENTATION
DAY 1 PRESENTATION
WHY WORK FOR ALLIED UNIVERSAL
STUDY GUIDE 1
STUDY GUIDE 1
1. A Security Officer reports directly to an ___________ ____________.
2. Your Account Manager’s supervisor or boss is ________.
3. Allied Universal’s Mission Statement: Allied Universal provides unparalleled service, systems, and solutions to _________________, _________________, and ________________ for the people and businesses of our communities. We put our relationships with our employees and clients at the heart of everything we do each and every day.
4. Allied Universal’s Core Values are: Be_________________________ , be Nimble, Fast, and Responsive, Be Client Focused, Be Obsessively Focused on Results, Be Efficient and Effective.
5. Our client’s policies and procedures are normally contained in the __________ _____________.
6. The 6 Basic Questions in Report Writing are
________ ________ ________ ________ ________ ________
7. Blank spaces on an incident report are marked with ___________.
8. Daily Logs and Incident Reports should be produced and signed ___________________.
9. A Security Officer has _________ legal authority than the police.
10. Arson is____________________. Arson is a _____________________.
11. 3- Step Compliance Procedure
Step 1_____________________________________________________
Step 2_____________________________________________________
Step 3_____________________________________________________
12. You may not use physical force while on duty except to ________________________________________________________________________.
13. Reasonable physical force is _________________________________________________.
14. If a criminal or intruder attempts to flee, you should
_________________________________________________________________________.
15. Sexual Harassment at Allied Universal will be ______________________.
16. Blocking someone’s movements can be an example of ______________________________.
17. Tangible sexual harassment means _______________________________________________.
18. Your Supervisor asks you out on a date. Is this sexual harassment?
__________________________________________________________________________
19. ______________ is the primary killer in fires.
20. During a fire, where is the least amount of smoke found? _______________________________
21. When you receive a bomb threat, you must use _______________________________________.
22. When you receive a bomb threat, you must __________________________________________.
23. Bloodborne Pathogen is _________________________.
24. Bloodborne Pathogens are most often found in: ____________ÂÂÂÂÂ_____ and ___________________.
25. After exposure to a bloodborne pathogen, you should ______________________________________.
26. The simplest way to avoid exposure to bloodborne pathogens is to: _________________________________________.
27. When is it permissible for an Allied Universal Officer to administer medication?
__________________________________________________________________________
28. During a natural disaster, keep people away from ___________________.
29. The Georgia Board of _________________ ____________________ and
___________________ _____________________ governs
____________________________________________________________________________.
30. _____________ hours of training is required for unarmed security officers.
31. _____________hours of continuing education is required for security officers.
32. Which book contains Allied Universal’s Standard of personal behavior?
_____________________________________
33. ______________ _________________ control visitor access.
34. ___________________ ____________________ requires to place a badge or card near a reading device.
35. A CCTV system consists of _______________________, _____________________________, _________________ ______________________.
36. A ______________________ camera can be adjusted and positioned remotely.
37. _______________ __________________ included all incoming and outgoing packages.
38. A delivery person brings a pizza to your Lobby Desk. Should you grant her access to complete the delivery?
________________________________________________________________________
39. A customer becomes verbally abuse when you refuse to grant access to the building you are guarding. You must ______________________________________________________.
40. _________ of information is retained visually.
41. _________ of information is retained through sounds.
42. _________ of information is retained words.
43. The best tool for effective listening is ________________ ___________________.
44. When answering the phone for business purposes, always begin with _______________________, ______________________________, _______________________.
45. When your telephone rings, the first thing to do is ____________________________.
46. When speaking to a female customer, always use __________________________.
47. You Delight your customers by _____________________________________________________.
48. Your Allied Universal supervisor or Account Manager is an ________________ ________________.
49. You should ______________ argue with a customer.
50. The Platinum Rule of Customer Service is _________________________________________________________________________.
51. Ethics is ______________________________________________.
52. The only thing Allied Universal officers accept is __________________________________________________________________________.
53. When you find valuables at the job site, you should
______________________, __________________________________, ____________________
54. How many earrings can a male officer wear? ______________________
55. A ___________________________ and ______________________ is required as part of the uniform.
EXAM 1
EXAM 1
Click on the link below to access Exam 1.
You can also copy and paste THE LINK BELOW TO ACCESS EXAM 1.
You can also copy and paste THE LINK BELOW TO ACCESS EXAM 1.
https://docs.google.com/forms/d/e/1FAIpQLSdwT-hu7Gz1_sDzIBJcHgzp4B2yYrGaga5mr43aIMyHDTdJNQ/viewform?usp=pp_url
https://docs.google.com/forms/d/e/1FAIpQLSdwT-hu7Gz1_sDzIBJcHgzp4B2yYrGaga5mr43aIMyHDTdJNQ/viewform?usp=pp_url
After you have submitted your exam you can log out.
After you have submitted your exam you can log out.
End of Day 1
End of Day 1
LOG BACK IN AT 8:15 AM
LOG BACK IN AT 8:15 AM
Welcome to Day 2 of Training
Welcome to Day 2 of Training
DAY 2
DAY 2
Fire Safety
Fire Safety
Uniform Size Confirmation
Uniform Size Confirmation
IF YOU HAVE NOT SUBMITTED YOUR SIZES:
PLEASE SEND AN EMAIL TO:
jennifer.marble@aus.com.
WELCOME FROM OUR CEO
WELCOME FROM OUR CEO
Blood Borne Pathogen Training Acknowledgement
BBP information is an essential part of every security professional's role. You will receive a link to a form that you will use to acknowledge you have receive and understand the principles of how to respond to these types of incidents with your safety in mind.
SAFETY FIRST!
SAFETY FIRST!
FIRE SAFETY OFFICER STUDY GUIDE 2
FIRE SAFETY OFFICER STUDY GUIDE 2
FSO Study Guide
The Three Elements to Create and Sustain a Fire are __________, ________________, ______________.
Heat- _________________________________________________________________________________
Class A- ___________________, _____________________, _____________________
Class B- ___________________, _____________________, _____________________
Class C- ________________________
Class D-_________________________
Class K- ________________________
Check that Wires are ______________________________ and ______________________________
Watch Out for Careless Discards such as ____________________________________________
___________ of clearance space in isles and corridors
Water leaks should be reported __________________________________
When a Fire is Detected
1._________________________________________________
2._________________________________________________
3._________________________________________________
4._________________________________________________
Fire Panels- _____________________________________________________________
Fight a fire if the fire is _____________________ and ___________________________
4 Step Acronym to Use a Fire Extinguisher
P___________________
A___________________
S___________________
S___________________
Aim at _________________________
Stand __________________________ away from the fire
Identify your escape route_______________________________
After use fire extinguisher should be_________________________________________________
This fire extinguisher fights _______________ and ________________fires.
Pressurized Water Extinguishers are for ______________________________________________
Carbon Dioxide Extinguishers are for __________________________________
Carbon Dioxide Extinguishers have no__________________________________
Combustible Metal Extinguishers ______________________________________
Wet Chemical uses ____________ as an extinguishing agent
Checking Fire Extinguisher
Check the ______________________________________
Check the ______________________________________
Check the ______________________________________
Rock___________________________________________
Every ____________ all extinguishers must be ________________, ______________, and _________________
Photoelectric Smoke Detectors ______________________________________________
Ionization Smoke Detectors ______________________________________________
Heat Detectors _________________________________
Heat Detectors are found in _________________________________
Sprinkler Systems are activated at________________________
Sprinkler Systems are effective because ________________________
All control valves _________________________________________
Frangible bulb ____________________________________________
Upright Sprinkler heads __________________________ and Pendant Sprinkler heads ___________________
____________________ of clearance________________________________________________.
Outside Screw and Yoke is open when the threaded part of the screw is on the __________________ and the wheel is on the ______________________________
The control valve cannot be ___________________________________
Wet Sprinkler Systems are in areas where the temperature is ____________________
Dry Sprinkler Systems ______________________________________________________________________
Fire Doors are __________________________________________________
Fire Doors have a _______________________________________________
To protect against smoke inhalation________________________________
To check to see if a door is hot________________________________________________________________.
Keep outside doors and windows closed______________________________________________________________
NFPA Diamond
4-_______________________________
3-_______________________________
2-_______________________________
1-_______________________________
0-_______________________________
The MSDS or SDS sheet is ________________________________________________________
After exposure to a chemical ______________________________________________________
After a chemical spill____________________________________________________________
All fires should be documented _____________________________ and an _____________________________________
EXAM 2
EXAM 2
Click on the link below to access Exam 2 Fire Safety
You can also copy and paste the link below to access Exam # 2 FIRE SAFETY.
https://docs.google.com/forms/d/e/1FAIpQLSfZ3lGY8Vx8QDsDxn_eJ2za5r1isqMPr0Hvxl3DGNWhP0HZYg/viewform?usp=pp_url
https://docs.google.com/forms/d/e/1FAIpQLSfZ3lGY8Vx8QDsDxn_eJ2za5r1isqMPr0Hvxl3DGNWhP0HZYg/viewform?usp=pp_url
After you have submitted your exam you can log out.
After you have submitted your exam you can log out.
END OF DAY 2
END OF DAY 2
WELCOME TO
WELCOME TO
DeVry University
DeVry University
devryworks.com/PhoebeR
devryworks.com/PhoebeR
PNC BANK
PNC BANK
Allied Universal and PNC Bank have a partnership that offers you some unique benefits.
PERSONALITY TRAITS AND INTERPERSONAL COMMUNICATIONS
PERSONALITY TRAITS AND INTERPERSONAL COMMUNICATIONS
DAY 3 STUDY GUIDE
DAY 3 STUDY GUIDE
The two most powerful weapons in the fight against terrorism are _______________ and __________________.
Your response to an emergency depends on ________________, ________________, ____________________.
The best source of information for responding to an emergency at your site is the___________________.
Before responding to an emergency
_____________, ____________, ________________, _________________.
The U.S. Department of State defines terrorism as_______________.
What are some examples of terrorism? ___________________
The two types of terrorism are ___________ and ______________.
The goal of terrorist is to ______________________.
___________ is a favorite weapon of terrorist.
_______________, _________________, _______________, _________________, ___________, _______________ are more likely targets by terrorist.
______________ is the most likely target.
________________ ______________ is the primary element in any access control system.
P______________, A________________, S________________, S______________
Define First Aid
Basic Emergency Action Steps
________________ the scene
________________ the victim
________________ out for help
________________for those that are hurt
___________ are a favorite weapon of terrorist.
_________________, _________________, _______________, _________________, ___________, _______________ are some signs of suspicious packages.
In case of explosion ___________, _______________, _____________ and tell others to do the same.
In the event of an armed intruder, _______________________________.
In an active shooter situation, you should _______________, ________________, or ____________________.
Unconventional weapons are attractive to terrorist as ____________________________.
The three types of unconventional weapons are _______________, _______________, ________________.
_______________ can be used to spread agents.
Chemical weapons are ______________________________________-.
____________ ____________ can be used to make a weapon.
Chemical agents may have a ________ effect.
The deadliest types of chemical agents are
___________________
___________________
___________________
___________________
Biological agents are __________________________.
The A list of biological agents includes
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
A _______________ ____________ uses conventional __________ packaged with _____________ _______________.
EXAM 3
EXAM 3
Use the link below to access Exam #3 Terrorism Awareness & Ready Response
You can also copy and paste the link below to access Exam #3 Terrorism Awareness & Ready Response
https://docs.google.com/forms/d/e/1FAIpQLScIVRiPlml2fAw96NFHB4NiXa5AtkuxJUcmQfeZscmmn_1iww/viewform?usp=pp_url
After you have submitted your exam you can log out.
After you have submitted your exam you can log out.
Remember, you will be receiving a new Zoom meeting link for tomorrow's NEO training.
Remember, you will be receiving a new Zoom meeting link for tomorrow's NEO training.
COURSE REVIEW
What's Next (NEW EMPLOYEE ORIENTATION NEO)
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