Privacy Policy

We operates the SnapPost mobile application and related services. This Privacy Policy explains how we collect, use, disclose, and protect information when you use SnapPost.

By using SnapPost, you agree to this Privacy Policy. If you do not agree, please do not use the app.

1. Who we are

SnapPost is an AI-powered social posting assistant for small businesses.

2. Information we collect

A. Account information

• Email address and password (if you sign up with email)

• Phone number (if you use phone sign-in)

• Name and profile details you provide

• Authentication identifiers if you sign in with Google or other providers supported by our auth service

B. Business profile information

• Business name, city, category, address, tagline, WhatsApp number, Instagram handle, and logo (if you provide them)

C. Content you create

• Photos you upload or capture

• Post titles, captions, hashtags, and poster designs

• Scheduled post dates and publishing history

D. Social account connection data (Meta)
If you connect Facebook or Instagram, we receive and store information necessary to publish on your behalf, such as:

• Facebook user ID

• Facebook Page ID and name

• Instagram Business account ID

• OAuth access tokens (stored securely on our servers)
  We do not use your personal Facebook profile to publish posts; publishing uses your connected Facebook Page and/or Instagram Business account.

E. Subscription and purchase information

• Subscription status, plan type, and expiry

• Store transaction identifiers from Apple App Store or Google Play, processed through RevenueCat
  We do not receive or store your full payment card details.

F. Device and usage information

• App-generated device identifier (not advertising ID)

• Device type (iOS/Android), app version

• Usage counters related to your plan (e.g. AI generations, auto-posts)

• Push notification tokens (if you enable notifications)

G. Local data on your device

• App lock / biometric preferences (stored locally via secure storage)

• Session and preference data

H. Information from third parties

• Login and identity data from authentication providers

• Subscription events from Apple, Google, and RevenueCat

3. How we use information

We use information to:

• Create and manage your account

• Generate AI captions, hashtags, and enhanced images

• Render poster templates and previews

• Publish and schedule posts to your connected social accounts

• Enforce free and Pro plan limits

• Send service notifications (e.g. publish success or failure)

• Provide customer support

• Improve reliability, security, and product features

• Comply with legal obligations

AI processing: Photos and text you submit may be sent to OpenAI (or similar AI providers) to generate captions, hashtags, or image enhancements. Do not upload content you do not have rights to share.

4. How we share information

We share information only as needed to operate SnapPost:

Recipient

Purpose

Supabase

Authentication, database, file storage, server functions

Meta (Facebook/Instagram)

OAuth connection and publishing posts you authorize

OpenAI

AI caption, hashtag, and image processing

RevenueCat

In-app subscription management

Apple / Google

In-app purchases and subscription billing

SMS providers (e.g. via Supabase)

Phone verification codes, if enabled

We do not sell your personal information.

We may disclose information if required by law, to protect rights and safety, or in connection with a merger or acquisition.

5. Data retention

We retain information while your account is active and as needed to provide the service. After account deletion or disconnection:

• Meta credentials are removed when you disconnect or remove SnapPost from Facebook settings

• Post content and business profile data are deleted or anonymized within a reasonable period after a verified deletion request

• Some logs or billing records may be kept longer where required by law or for fraud prevention

6. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal data.

In the app:

• Disconnect Facebook/Instagram in Settings → Social Setup

• Update or delete business profile information in Settings

• Disable push notifications in device or app settings

• Cancel subscriptions via Apple App Store or Google Play account settings

Account and data deletion:

• Email [isantoshbairagi@gmail.com] from your registered email with subject “Delete my SnapPost account”

• If you connected via Facebook, you may also remove SnapPost in Facebook Settings → Apps and Websites.

We will respond to verified requests within 30 days (or as required by applicable law).

India (DPDP): Indian users may contact us to exercise applicable rights under the Digital Personal Data Protection Act, 2023.

7. Children

SnapPost is intended for business users 18 years and older. We do not knowingly collect data from children. Contact us if you believe a child has provided personal information.

8. International transfers

Your data may be processed in India and in countries where our service providers operate (including the United States). We use appropriate safeguards where required.

9. Security

We use industry-standard measures including encryption in transit, access controls, and secure token storage. No method of transmission or storage is 100% secure.

10. Third-party links and services

SnapPost integrates with Meta platforms. Your use of Facebook and Instagram is also governed by Meta’s policies:

• Meta Privacy Policy

• Instagram Terms

11. Changes to this policy

We may update this Privacy Policy. We will post the revised version at [https://snappost.app/privacy] and update the “Last updated” date. Continued use after changes means you accept the updated policy.

12. Contact us

Santosh Bairagi
Email: isantoshbairagi@gmail.com