• Record numbers (e. g. INC0000001, CHG0000001)

• Table processors (e. g. task.LIST, task.FILTER, task.DO, task.CONFIG)

  • • Auto-suggest common tables

• Users (Search by email)

• Dictionary Entries (Search by table.field_name)

• Text search

• Extended Global Search

  • • Search Engine for ServiceNow Documentation

    • Table Search

      • • System Properties (Search by name)

        • Local Update Sets (Search by name)

        • Retrieved Update Sets (Search by name)

        • Tables (Search by name or label)

        • Business Rules (Search by name)

        • Scheduled Jobs (Search by name)

        • Script Includes (Search by name)

        • Assignment Rules (Search by name)

        • Client Scripts (Search by name)

        • UI Actions (Search by name or action_name)

        • Business Services (Search by name)

        • Service Offerings (Search by name)

        • Record Producers (Search by name)

        • Catalog Items (Search by name)

        • Groups (Search by name)

        • Users (Search by name, user_name, or email)

Instance Management

• Instance switching (Open same page in another instance)

• Instance monitoring (Shortcut links to monitor your instance)

Productivity Toolkit