Family Tree Maker - Familia – Support
Welcome to the support page for Family Tree Maker - Familia.
Thank you for using Family Tree Maker - Familia. We’re here to help you build your family tree, add relatives, preserve meaningful memories, add images, and manage your family connections with simple and convenient tools.
If you have questions, experience an issue, or want to share feedback, our support team is happy to help.
If you experience any problems while using the app, please contact our support team:
Email: contact.smartcoresol@gmail.com
Frequently Asked Questions (FAQs)
The app provides simple tools to build and manage your family tree, including adding members, preserving memories, adding images, and updating family connections.
Open the app and use Add Members to begin adding relatives to your family tree. You can continue adding members as your family tree grows.
Use Add Members to add relatives and organize their details within your family tree.
Yes. Add / Remove Members lets you update your family connections by adding new relatives or removing entries when needed.
Use Add Memory to preserve meaningful stories, special moments, and memories connected to your relatives.
Yes. Use Add Images to add family photos and other meaningful pictures to your collection.
Yes. You can view your added images while exploring your family members and their connections.
Yes. You can continue adding members, removing entries, and managing your family connections as your family tree grows.
Try closing and reopening the app and make sure you are using the latest available version. If the issue continues, contact our support team with details about the problem.
Please contact our support team at contact.smartcoresol@gmail.com and include your device model, iOS version, app version, a description of the issue, and screenshots if available. This information can help us investigate the problem more quickly.