Support

Welcome to the official support page for SkinMama: AI-Powered Skincare. We’re here to help you get the best out of your personalized skincare journey.
If you have any questions, feedback, or need assistance, you’re in the right place.

📬 Contact Us

General Support:

📧 Email: neurawell.ai@gmail.com

Founder Contact:

📧 Email: aadityashah0512@gmail.com

❓ Frequently Asked Questions (FAQ)

1. How do I get started with SkinMama?

Simply download the app, take a quick face scan, and let our AI recommend a routine that fits your skin goals.

2. Do I need to subscribe to access features?

We offer a free version with limited features. Subscribing to SkinMama Premium unlocks advanced analytics, AI chat, DIY tools, and more.

3. I’m not seeing my subscription activate. What should I do?

Try restoring your purchase from within the app. Still stuck? Email us with your Apple/Google receipt.

4. How do I cancel my subscription?

Subscriptions are managed via your App Store or Play Store account. We don’t have access to billing, but we’re happy to guide you.

🛠 Troubleshooting Tips

🔄 Restart the app after updates.
📶 Make sure you’re connected to a stable internet connection.
🆕 Keep the app updated for best performance and latest features.

📄 Legal

💌 Feedback & Suggestions

Your voice matters! If you have ideas to improve SkinMama, drop us an email or DM us on Instagram. We build with love—and your help. 💖

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