Welcome to SkillMates (hereinafter referred to as "the App" or "we"). SkillMates is a social learning application for skill sharing and exchange, helping users showcase their teaching skills and learning goals, discover and match learning partners, conduct one-on-one communication, and acquire membership benefits and virtual currency (Coins) through in-app purchases.

Before registering, logging in, or using the App, please carefully read and fully understand this User Agreement (hereinafter referred to as "this Agreement"). Once you register an account, browse as a guest, or otherwise use the App, it indicates that you have read, understood, and agreed to accept all the contents of this Agreement, as well as being bound by our Privacy Policy and relevant Apple platform rules. If you do not agree to any part of this Agreement, please stop using the App.

I. Service Description

1.1 SkillMates provides users with the following core services:

(1) Profile Display: Includes avatar, introduction, teaching skills, learning goals, portfolio, and qualification certificates;

(2) User Discovery and Search: Browse and search for other users and their skill information;

(3) Skill Exchange Matching: Set preferences for "I can teach" and "I want to learn," and the system will recommend complementary learning partners accordingly. You can also initiate or accept skill exchange applications;

(4) One-on-One Messaging: Communicate with matched or connected users via text, images, video, and voice messages;

(5) Teaching Information Display: Eligible users can display paid teaching information (see Section IV "Purchase and Membership Benefits" for details);

(6) Community Security Tools: Report and block other users or content;

(7) Membership and Virtual Currency: Obtain membership benefits or Coins (used for functions such as refreshing matching batches on the exchange page) through in-app purchases on Apple App Store. 1.2 SkillMates is an information display and matching platform and does not assume any responsibility for the specific teaching activities, teaching quality, or performance of users, whether online or offline. Users are solely responsible for any real-world communication, meetings, teaching, or other interactions arising from this application. SkillMates does not represent any party in participating in, supervising, or guaranteeing teaching services between users, nor does it collect fees for teaching services between users within the application.

II. Account Registration and Qualifications

2.1 Registration Methods: This application supports registration/login via email and password, as well as login via "Sign in with Apple." Users not logged in can choose to "browse as a guest," but some functions (such as exchanging, messaging, and editing profiles) will be restricted in guest mode.

2.2 Age Requirements: This application is intended for users aged 16 and above. If you are under 16 years of age, you may not register or use this application; if you are under the legal age of majority in your jurisdiction, you should use the payment and social functions of this application under the guidance of a guardian. If we discover or have reasonable grounds to believe that an account was created by a user under the age of 16, we will take measures to delete the account and related data.

2.3 Obligation of Authenticity: You shall provide true, accurate, complete, and legal registration information and update it in a timely manner. You are responsible for all actions that occur under your account and shall properly safeguard your account credentials (including password and login device), and shall not transfer, lend, or authorize others to use your account. If you discover that your account has been used without authorization, you shall notify us immediately.

2.4 Prohibited Activities: You shall not engage in the following activities:

(1) Impersonating others or fabricating identities, or making false statements about teaching qualifications or experience;

(2) Circumventing, disrupting, or attempting to bypass the security measures, authentication, or access restrictions of this application;

(3) Using automated tools (web crawlers, scripts, plug-ins, etc.) to register accounts in bulk, scrape data, or send spam;

(4) Interfering with or disrupting the normal operation of this application or the security of servers or networks;

(5) Using this application to engage in any activities that violate Chinese laws and regulations, Apple platform rules, or this agreement.

III. Content and Community Guidelines

3.1 Content Rights: You reserve all rights to the information, skill descriptions, portfolios, qualification certificates, chat content, etc. (hereinafter collectively referred to as "User Content") that you upload and publish. To provide, maintain, and improve our services (including displaying, storing, transmitting, backing up, and processing your User Content), you grant us a worldwide, royalty-free, sublicensable license limited to the purpose of operating and providing the services of this application, which will terminate in accordance with the Privacy Policy upon your deletion of the relevant content or account.

3.2 Content Obligations: You are responsible for the legality and authenticity of the User Content you publish, and ensure that it does not infringe upon the intellectual property rights, portrait rights, reputation rights, privacy rights, or other legitimate rights and interests of any third party.

3.3 Prohibited Content and Behaviors: You may not upload, publish, or transmit content containing the following or engage in the following behaviors:

(1) Content that infringes upon the intellectual property rights, privacy rights, portrait rights, reputation rights, or other legitimate rights and interests of others;

(2) Fraudulent, false, or misleading information (including fabricated skill qualifications or forged qualification certificates);

(3) Harassing, threatening, abusive, hate speech, or discriminatory content;

(4) Pornographic, violent, terrorist, gambling, drug-related, or other illegal or harmful content;

(5) Spam, pyramid schemes, fraud, phishing links, or unauthorized commercial promotions;

(6) Any content that violates the Cybersecurity Law, the Personal Information Protection Law, or other applicable laws and regulations.

3.4 Reporting and Blocking: If you encounter a user or content that violates these regulations, you can submit a report using the "Report" function on the user's profile page or chat page, or use the "Block" function to stop interacting with the specific user. We will review and process the reports.

3.5 Handling Measures: For user content or accounts that violate this agreement or community guidelines, we have the right to take measures such as warnings, hiding or deleting content, restricting some functions, suspending or terminating accounts, without prior notice. 

IV. Purchase and Membership Benefits

4.1 Purchase Method: All membership subscriptions (Plus, Pro, etc.) and Coins virtual currency within this application are completed through Apple In-App Purchase. Actual prices, content, and benefits are subject to the real-time display on the purchase page.

4.2 Automatic Renewal Subscription Instructions:

(1) Membership subscriptions are automatic renewal subscriptions. Subscription fees will be deducted from your Apple ID account upon confirmation of purchase.

(2) Subscriptions will automatically renew within 24 hours prior to the end of the current subscription period, unless you disable automatic renewal in your Apple ID settings before that time.

(3) Renewal fees will be deducted within 24 hours prior to the end of the current period, and the renewal period will be confirmed.

(4) You can manage or cancel your subscription at any time after purchase by going to "iPhone Settings > Apple ID > Subscriptions". Cancellation takes effect after the end of the current billing period and is not eligible for a refund based on the number of unused days.

(5) Any unused free trial period (if any) will expire when you purchase a subscription to this publication (if applicable). 4.3 Virtual Currency (Coins): Coins are one-time consumable virtual goods used to redeem specific in-app functions (such as refreshing matching batches on the exchange page). They are non-refundable, non-transferable, and have no actual monetary value. Refunds are not available after purchase except in cases stipulated by law.

4.4 Refunds and Billing Management: All refunds, billing inquiries, and dispute resolution for in-app purchases are handled in accordance with Apple's official rules and procedures. Please submit your refund request through your Apple ID account or Apple Support channels. SkillMates does not directly process refunds for purchases.

4.5 Benefits Description: The functional benefits corresponding to different membership levels (such as the maximum number of referrals on the Discover page, the daily number of exchange applications, and whether paid tutorials can be published) are subject to the descriptions displayed in the app in real time. We reserve the right to adjust the content of benefits according to business needs and will make every effort to inform you in advance.

4.6 Teaching Service Fees: SkillMates only provides teaching information display and matching functions. Any fee arrangements reached between users regarding teaching services should be negotiated and settled directly between the two parties. This application does not participate in, collect, or guarantee such fees and transactions.

V. Intellectual Property

5.1 The name, logo, interface design, software code, graphics, documents, etc. of this application are the intellectual property rights of SkillMates or its licensors and are protected by applicable laws and regulations. Without written permission, no one may copy, modify, distribute, rent, sell, or reverse engineer any part of this application.

5.2 We respect the intellectual property rights of others. If you believe that the content in this application infringes upon your legitimate rights, please contact us through the contact information provided in Article IX and provide sufficient proof of rights and a description of the infringement. We will handle it according to law.

VI. Disclaimer and Limitation of Liability

6.1 This application is provided "as is" and "as available." We do not guarantee the uninterruption, timeliness, security, or accuracy of the service.

6.2 Any disputes or losses (including but not limited to personal injury and property damage) arising between users due to skill exchange, teaching, or meetings shall be borne by the users themselves. SkillMates assumes no intermediary guarantee or joint liability, but will cooperate in handling relevant reports to the extent required by law.

6.3 To the maximum extent permitted by applicable law, SkillMates and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use this application.

VII. Account Termination

7.1 You may apply to delete your account at any time through the "Settings > Delete Account" function. Deletion requires secondary confirmation and is irreversible once confirmed. For details on data processing after account deletion, please refer to the "Privacy Policy".

7.2 If you seriously or repeatedly violate this agreement, we have the right to restrict, suspend, or terminate your account and related services without prior notice, and reserve the right to pursue legal action.

7.3 After the termination of this agreement, the terms related to purchase, intellectual property, and disclaimers shall remain in effect.

VIII. Amendments to the Agreement

We may amend this Agreement due to changes in laws and regulations, business adjustments, or other reasons. The amended agreement will be announced to you through in-app announcements or other reasonable means. Your continued use of this application after the agreement is amended constitutes your acceptance of the amended agreement; if you do not agree to the changes, you should stop using this application and may apply to delete your account.

IX. Contact Information

If you have any questions, comments, or complaints regarding this agreement, you can contact us through the following methods:

Email: nguyenkhaclong1@outlook.com

Help Center: https://sites.google.com/view/skillmates-technical-suppor/SkillMates-Technical-Support

X. Applicable Law and Dispute Resolution

The formation, validity, interpretation, performance, and dispute resolution of this agreement shall be governed by the laws and regulations of the People's Republic of China (excluding conflict of laws rules). Any dispute arising out of or relating to this agreement shall first be resolved amicably through negotiation between the parties; if negotiation fails, either party may bring a lawsuit in the people's court with jurisdiction in the location of the application operator.

This agreement constitutes the entire agreement between you and SkillMates regarding the use of this application. If any provision of this agreement is deemed invalid or unenforceable due to conflict with applicable law, the validity of the remaining provisions shall not be affected.