SkillMates (hereinafter referred to as "we") takes your privacy and personal information protection very seriously. This Privacy Policy explains how we collect, use, store, share, and protect your personal information during your use of the SkillMates app (hereinafter referred to as "the App"), and your rights thereunder. Please read this policy carefully before using the App. If you do not agree to any part of this policy, please stop using the App.

This policy, together with the User Agreement, constitutes the complete agreement between you and us regarding your use of the App.

I. Information We Collect

We only collect information necessary to provide, maintain, improve the App's services, and ensure security, specifically including:

1.1 Account Information

- Your name/display name, email address, and password (stored in encrypted form) provided during registration;

- If you log in using "Sign in with Apple," we will collect the login identifier provided by Apple, your authorized name, and email address;

- Account login status and login credentials (Token, stored in the device's Keychain).

1.2 Personal Profile Information

- Avatar (can be taken by photo or uploaded from album);

- Personal Introduction (Headline/Bio);

- Teaching skills, learning objectives, portfolio (images/videos), qualification certificates and supporting images;

- Language used, country/region information you manually selected and filled in during the onboarding process (we will not obtain your precise geographical location through GPS or other means).

1.3 Service Usage Information

- Skills exchange preference settings, initiated or received exchange requests and their status;

- Membership level, Coins balance, and in-app purchase transaction records (for synchronization with Apple in-app purchases).

1.4 Security and Compliance Information

- Records of reports you submitted (reported party, report type, report description);

- Your block list;

- Operation logs required to prevent abuse, fraud, and maintain platform security.

1.5 Device Permissions (Obtained with Your Authorization)

- Gallery Permission: Used to select your profile picture, skill cover, and qualification certificate image;

- Camera Permission: Used to take photos for your profile picture, skill cover, or qualification certificate;

- Microphone Permission: Used to record and send voice messages in chats;

- Notification (Push) Permission: Used to send you new messages, exchange requests, and system announcements. This permission will be requested once when you first launch this application, and Apple will generate a Device Token for your device to receive notifications; The Gallery, Camera, and Microphone permissions follow the "least necessary" principle and are only requested when you actively trigger the corresponding function; Notification permissions are used to ensure you are promptly informed of important updates and will be requested uniformly when the application starts. You can revoke any of the above authorizations at any time in system settings. Revoking them may result in the corresponding function not working properly (for example, after revoking notification permissions, you will not receive push notifications).

1.6 Information We Don't Collect

This application will not request or collect your precise location (GPS), contacts, calendar, health data, or Bluetooth device information.

II. How We Use Information

We will only use your personal information for the following essential purposes:

(1) To create and manage accounts, and complete identity verification and login (including email login and Sign in with Apple);

(2) To display and maintain your personal profile and skills information;

(3) To provide core functions such as skills matching, discovery and recommendation, and exchange applications;

(4) To enable one-to-one messaging;

(5) To send you new messages, exchange applications, and system announcements after obtaining your notification permissions;

(6) To process and synchronize the transaction and rights status generated by in-app purchases (membership subscriptions, Coins);

(7) To handle community security matters such as reporting and blocking, and to identify and prevent violations, fraud, and abuse;

(8) To respond to your inquiries, complaints, and account operation requests (such as account deletion);

(9) To comply with applicable laws and regulations.

We will not use your personal information for any other purpose not stated in this policy, nor will we sell your personal information to any third party.

III. Information Storage and Security

3.1 Storage Location: Your account and service data are stored in the cloud database infrastructure used to provide the services of this application.

3.2 Storage Period: We retain your personal information only for the period necessary to achieve the purposes described in this policy. After account cancellation, except for information that must be retained according to laws, regulations, security, or dispute resolution requirements, we will delete or anonymize the relevant personal information.

3.3 Security Measures: We adopt industry-standard technical and management measures to protect your information security, including but not limited to: encryption during transmission (HTTPS/TLS), encrypted password storage, access control, and secure storage of login credentials (Keychain). Although we have taken reasonable security measures, please understand that the internet environment is not absolutely secure, and we will make every effort to protect your information security.

IV. Information Sharing and Disclosure

4.1 We will not sell your personal information.

4.2 We will only share limited information with third parties necessary to provide the services in the following circumstances:

(1) Cloud database and hosting service providers: for storing and processing account and service data;

(2) Apple Inc.: for enabling "Sign in with Apple" login verification, processing in-app purchases (memberships, coins), and delivering notifications to your device via Apple Push Notifications (APNs);

The aforementioned third parties will only process your information to the extent necessary to provide the services we provide and will be subject to corresponding confidentiality and data protection obligations.

4.3 We may disclose relevant information in accordance with the law when required by law, by government authorities, or when necessary to protect the legitimate rights and interests of this application, users, and the public (e.g., investigating fraud, security incidents, handling reports).

4.4 In the event of a merger, acquisition, or asset transfer, we will require the new holder to continue to comply with this policy and will inform you in advance.

V. Protection of Minors' Information

This application is intended for users aged 16 and above. We will not proactively collect personal information from minors under the age of 16. If we discover or have reasonable grounds to believe that we have collected personal information of minors under the age of 16, we will delete the relevant data as soon as possible. If you are the guardian of a minor and discover that the minor under your guardianship has used this application and provided personal information without consent, please contact us through the contact information in Article 8.

VI. Your Rights

You have the following rights regarding your personal information:

(1) Access and Correction: You can view and edit your account information, personal information, skill information, etc., at any time on pages such as "Personal Profile" and "Settings";

(2) Management of Blocked List: You can view and manage your blocked list in "Settings > Blocked Users";

(3) Withdrawal of Authorization: You can withdraw authorization for permissions such as album, camera, microphone, and notifications (push notifications) at any time in system settings;

(4) Account Deletion: You can submit a deletion request through the "Settings > Delete Account" function and complete secondary confirmation by entering confirmation text as prompted. After your account is deleted, we will delete or anonymize your personal information, except for information that needs to be retained for legal, regulatory, security, or dispute resolution purposes;

(5) Complaints and Inquiries: If you have any questions about the processing of your personal information, you can contact us through the methods provided in Article VIII, and we will reply within a reasonable period.

VII. Policy Updates

We may revise this policy in a timely manner based on changes in laws and regulations and business development needs. The revised policy will be published in the app or Help Center, and you will be deemed to have acknowledged it after publication. If the changes have a significant adverse impact on your rights, we will notify you through appropriate means such as in-app notifications. If you do not agree to the revised content, you should stop using this app and may apply to delete your account.

VIII. Contact Us

If you have any questions, comments, or complaints about this policy or the processing of your personal information, or if you need to exercise your rights to access, correct, or delete information, please contact us through the following methods:

Email: nguyenkhaclong1@outlook.com

Help Center: https://sites.google.com/view/skillmates-technical-suppor/SkillMates-Technical-Support

We will process and reply to your request within a reasonable period after receiving it.

IX. Scope of Application

This policy applies to your use of all services provided by us through the SkillMates iOS app. This policy does not apply to any third-party services or third-party websites/applications that you choose to access; please refer to their respective privacy policies.