Embedded Files
Duty lead resources
Scotiabank Centre Leadership
As a duty leader at SBC, you may meet members of the SBC leadership team before the start of an event. They may stop by to check in, so keep an eye out and be ready to connect.
Jenn Cotterill - Director, Facilities & Services
Jeff Totten - Director, Experience & Event Operations, Events East
Darren - SBC Event Manager
Max - SBC Event Manager
Gary and Steven - Events East Security Lead
Shadow Security - Shadow Security Provider
For more information visit the Events East Management Team page
St John Ambulance (PHQ) Leadership
Our Halifax Division is supported by Provincial Headquarters (PHQ). Here are the key people you may interact with in your role as an SJA leader.
Annette Deagle Chief Executive Officer (CEO)
Denisse Nelson Director of Comunity Service & Client Relations
Zain Zaidi Comunity Services Coordinator, VMR Program & ERU
Ashley Baker-Bursey
Comunity Service Administration
SBC Standard Operating Procedures (SBC SOP)
A complete description of the SBC SOP are described in the Orientation Manual; here is a quick checklist to ensure you are prepared
Arrival & Access
Enter through Carmichael St. security door and sign in ✔️
Pick up Key and open First Aid Room (Unlock Main door) ✔️
Start a Duty Report and a SBC Security Report✔️
Equipment & Set-Up
Prepare stretcher, stair chair, AED, O₂ and stocked cooler ✔️
Wear hi-vis vest and proper uniform ✔️
Ensure radios are working (SBC radio + SJA radio) ✔️
Before Doors Open
Radio check between teams ✔️
Event Lead radios: “St. John Ambulance on site” ✔️
Deploy to Section 12 (and additional section as required) at least 5–10 minutes before doors open ✔️
During Event
Remain visible standing at start, intermission, and end ✔️
Maintain radio awareness and professionalism ✔️
Complete a PCR for every patient (as needed) ✔️
End of Event
Return equipment and empty cooler ✔️
Complete log and Duty Report ✔️
Radio: “St. John Ambulance is off site” ✔️
Lock room and return key and report to security ✔️
Leadership Meetings (quarterly)
Leadership Meetings (Quarterly)
Our leadership team meets once each quarter to review division business—finances, upcoming duties, operations/organization, engagement, inventory, and more.
Minutes: You can read the meeting minutes here if you’d like to stay informed (below).
Open invitation: General members are welcome to attend leadership meetings if it interests you or you have items to raise - the dates are on the training schedule.
We value transparency and member input—your perspective helps us serve the community better.
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