Experience
Professional Experience
Post Doctoral Research Fellow
Write a NSF grant proposal titled "Delay announcement strategies to improve the customer waiting satisfaction"
Study the optimal delay announcement strategy for loss-averse customers
Study provider's coding behavior before and after release of ICD-10, using millions of the Medicare claim data
Research Assistant
Develop a wait time predictor using GLM regression and Boosted Algorithms analyzing the records of 180,000 patients
Provide personalized opioid prescribing data to ED providers to optimize opioid prescribing rates in the emergency department
Co-founder/ Member of Board/ Engineering Dept. Manager
Design and Optimization of Supplier Selection Procedure Analyzing 1 GB of trading transactions data
Play a key role in reaching the estimated $500k revenue in three years by leading a team of 20 people
Engineering Intern
Develop an institution-specific information system for requirement management in product development process, based on Capability Maturity Model Integration (CMMI).
Service
Co-director, Master of Business Analytics Program, 2023-2024
Vice President, INFORMS Chicago Chapter, 2023
Secretary, INFORMS Chicago Chapter, 2022
President, INFORMS student Chapter, Sept. 2015 - Sept. 2016
Secretary, INFORMS student Chapter, Sept. 2014 - Sept. 2015
Student Liaison Committee member, Fall 2013 - June 2018
Entrepreneurship Center of IUST, Chief Director, Sept. 2010 - Sept. 2011
Entrepreneurship Center of IUST, Research Team, Sept. 2006 - Sept. 2008
Samaneh Journal (Published at IUST), Editor in Chief, Sept. 2005 - Sept. 2006
Reviewer at Healthcare Management Science Journal, MSOM Journal, Decision Science Journal, Management Science Journal, Information Frontier, Transportation Science, and 2019 MSOM Service Management SIG Conference.