Research
Selected Publications
Feature-Driven Priority Queuing Operations Research (2026). Link
Using Artificial Intelligence as Gatekeeper or Second Opinion: Designing Patient Pathways for Artificial Intelligence Augmented Healthcare Production and Operations Management (2025). Link
Implications for cost and access of site-of-service referrals for ancillary medical services in a US Medicaid population: analysis of claims data from Maryland, USA BMJ Open (2022). Link
Predicting the impact of patient and private provider behavior on diagnostic delay for pulmonary tuberculosis patients in India: A simulation modeling study PLoS Medicine (2020). Link
Modelling the impact of effective private provider engagement on tuberculosis control in urban India Scientific Reports (2019). Link
Papers Under Review
Optimizing Sequential Diagnostic Testing under Uncertainty: Models, Heuristics, and Bounds for Differential Diagnosis Under second round of review at Management Science. Link
Working Papers
Strategic Skill Investment under Improving AI: The Roles of Competition and Foresight (with Tinglong Dai and Naireet Ghosh)
Workforce Implications of AI: Optimal Human Server Capacity and Utilization under AI-Driven Triage (with Tinglong Dai and Naireet Ghosh)
Algorithmic Noise in Retail Search: How Irrelevant Results Bias Demand Estimation and Inventory Decisions. Link