Last updated : 24 May 2025

Privacy Policy for Silvassa Mart Partners

Silvassa Mart ("we", "our", or "us") respects your privacy and is committed to protecting the personal information of our sellers and delivery partners ("you", "your"). This Privacy Policy explains how we collect, use, and protect your data when you use the Silvassa Mart Partner App.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
  
  

• Contact details (phone number, email)
  
  

• Address and location
  
  

• Government-issued ID (for verification)
  
  

• Bank details (for payment settlements)
  
  

b. Device & App Usage Information

• Device type and OS
  
  

• IP address
  
  

• App version and activity logs
  
  

• Location data (for deliveries and verification)
  
  

2. How We Use Your Information

We use your data for purposes such as:

• Managing and verifying your partner account
  
  

• Processing orders and coordinating deliveries
  
  

• Tracking payments and settlements
  
  

• Providing customer support
  
  

• Improving app features and user experience
  
  

• Complying with legal and regulatory requirements
  
  

3. Information Sharing

We do not sell your personal data. We may share your information with:

• Our internal team and technology partners
  
  

• Third-party service providers (e.g., payment gateways)
  
  

• Government agencies, if legally required
  
  

4. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access or update your personal information
  
  

• Request deletion of your account or data
  
  

• Contact us regarding any privacy-related concerns
  
  

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by other means.