Teletherapy is the delivery of therapy services, such as mental health/behavioral counseling, through digital communication platforms like video calls, phone calls, or secure messaging apps, rather than in person. Clients can receive therapy from home or any private and confidential space. Teletherapy can also be referred to as distance counseling.
To schedule an appointment directly with Shepard Counseling Services please click here. This resource is through SonderMind and is HIPAA compliant.
Convenient, flexible and accessible for people in remote, rural or underserved areas. Teletherapy can reduce stigma for those hesitant to seek in-person help.
Increased access to better health care, including specialty care
Less travel time, along with various associated costs
Increased speed of receiving services
Reduced healthcare costs
Increased patient satisfaction
Requires a stable internet connection
May not be suitable for all conditions (e.g., severe mental health crises)
Privacy and confidentiality needs to be ensured through secure platforms (Shepard Counseling utilizes HIPAA compliant services through the Simple Practice platform)