Canteen - Ordering Info

On this page:

• What's New

• Opening Hours

• Purchasing & Pre-Ordering

• Canteen Cards

• Canteen Policies & Rules

• Contact & Feedback

Opening Hours

The Canteen is open Monday to Friday:

Before school: 8:00 am to 9am. 

Recess: 11:00 to 11:20 am

Lunch: 1:25 to 2:05 pm. 

Purchasing & Pre-Ordering

Breakfast, recess and lunch can be purchased over-the counter with cash, a Canteen Card (see below) or EFTPOS card.

Pre-orders can be made in-person at the canteen or via the Qkr! app and online portal.

Please note the pre-order cut-off times:

• Breakfast: 8.30am

• Recess: 8.30am

• Lunch: 9.00am NEW CUT-OFF TIME

Cancellations

• Cancellations can be made up to the cut-off times of that day. 

• Refunds or replacements are not given for uncollected food.

Cancelling your Qkr! order

Qkr! cancellations can be made up to the cut-off times of that day (see above). Simply follow these steps:

1. Open the Qkr! app on your phone. 

2. Select Sydney Girls High School Canteen. 

3. Go to My Orders or your order history → red minus button 

4. Select the whole order or individual items → OK 

The amount becomes Qkr! credit for a future order 

Canteen Cards $30

Pre-paid $30 Canteen Cards are a convenient way for students to manage spending and reduce the need to bring cash.

Caneen card orders open via Qkr! Monday to Wednesday. 

Pick-up from the Canteen Desk on Fridays before 9:00am ONLY. 

Key Information:

• Student ID must be shown to redeem. 

• Cards are authenticated and signed by authorised staff.

• Cards issued in $2 increments. Can be used alongside cash or card for combined payments. Change is returned in cash only. 

• Cards are valid for the current term only. 

• Lost cards cannot be replaced. 

• Unused balances are non-refundable.

• Cards cannot be exchanged for cash. 

Canteen Policies & Rules

Mobile Phone and Smartwatch Policy
To maintain a focused and productive learning environment, mobile phones and smartwatches are not permitted during school hours. 

As a result, students will not be able to use their phones for any transactions, including payments.
Please ensure that all physical cards have sufficient funds, as phone-based transfers and top-ups will not be possible during school hours.

Qkr! Profile Update for Lunch Orders
To ensure a smooth and accurate lunch collection process, we kindly ask all parents and carers to update their child’s Qkr! profile with their current year group. This will help us organise lunch orders correctly and efficiently.

Pre-Orders Collection Policy
Students MUST carry a physical ID, Opal card, or student card for identification when collecting pre-ordered meals. NO ID = NO PICK UP

Cancellations

• Refunds or replacements are not given for uncollected food.

Additional Canteen Rules

• Disposable cutlery is included in the meal price only when cutlery is essential to the meal.

• Cutlery can be purchased separately for 20 cents if no food is bought.

• For safety and cross-contamination reasons, students are not permitted to use the canteen microwave to reheat meals brought from home.

• Hot water is not provided to students at the canteen due to safety concerns and the high number of students.

Feedback

Any questions, suggestions or feedback, please email us at canteen@sghs.nsw.edu.au

We have set up an electronic feedback & suggestions box: https://forms.gle/ZUqgZqoYyc8pd9vu9

Canteen phone: (02) 9331 6526