How to Fix HP Bluetooth Printer Not Working? (Full Guide)

Imagine sending a print job to an HP Bluetooth printer and it doesn’t respond. The situation is frustrating, right? This issue affects many HP printer users. Sometimes, a lost Bluetooth connection, technical errors, or an outdated HP Smart app can bring this error. However, these problems can be resolved with a few troubleshooting methods.

As an HP printer user, I can assure you that it’s a common and fixable problem. When I was in my last year of college, I printed tons of notes. And that year, I learned troubleshooting stuff. It was too much for me to handle being an artistic student, but still, I tried, and here I am writing this blog to help you with your HP Bluetooth printer.

Don’t worry, I’ll start with the basic method. You can continue with me and make your printer work again.

Method 1: Check the Bluetooth Connection

Connection is the main culprit behind the printer not working in most cases. Hence, you should ensure that your printer is connected to the computer via Bluetooth. Use the steps below to check the Bluetooth connection.

On Windows:

Go to the Start menu at the bottom of the taskbar of the computer, and search for Settings.
Select Bluetooth & Devices, and then Printers & Scanners.

Check if the HP printer is paired with the computer.
Click the Remove option to remove the printer, and then click Add device again to add it.

On Mac:

Go to the Apple menu on the Mac’s screen, and choose System Settings or System Preferences on the older Mac version.
Select Printers & Scanners in the left sidebar.
Check if your HP printer is paired with the Mac.
If the printer doesn’t show on the screen, click the Add Printer, Scanner, or Fax button to add it.

Now, check if the printer starts responding to the print jobs. If the issue is still present, check out the next method.

Method 2: Restart the Printer and Computer

When the printer is not working, even when paired with the computer, there might be something else causing the issue. And most of the time, a technical glitch in the printer or the computer causes the printer not to respond. However, you can fix it by simply restarting both devices.

Step 1: Restart the Printer

Power off the printer by pressing its power button at the front or the top. The power light will stop flashing.

Disconnect the power cord of the cable from the power socket on the wall.
Wait for a few minutes, and reconnect the power cable to the power socket.
Press and hold the power button to turn on the printer, and the power light will start flashing in solid blue or green.

Step 2: Restart the Computer

On Windows:

Go to the Start menu and select the power button.
Select the Restart button, and allow the computer to restart.

On Mac:

Click on the Apple menu on the Mac’s screen.
Select Restart from the drop-down menu.

A restart should work on the printer’s functionality. However, if it still doesn’t work, check out the next method.

Method 3: Clear Glitches With the HP Smart App

Sometimes, the HP Smart app doesn’t communicate with the printer. It usually occurs when the printer and the mobile or computer are not on the same network. Hence, confirm that the printer and computer or mobile device are connected to the same WiFi network. Plus, an outdated app or cache errors can also stop the printer from working. Use the steps below to fix the problem quickly.

On Android:

Go to the Settings on Android, and tap on Storage or Apps.
Locate the HP Smart app and tap Clear cache to delete all the cache.
However, if the issue still persists, tap Clear data to delete all the data of the app.
Now you may need to sign in again and re-add the HP printer.

On iOS:

Locate the HP Smart app on the iPhone.
Press and hold the app’s icon until the remove option pops up.
Tap Remove App and confirm the deletion by tapping the “Delete” option.
After a few seconds, search for the HP Smart app in the App Store and tap the Get button to reinstall the app.

That’s it for clearing out the technical glitches on an HP Smart app. Note that the iPhone doesn’t have an option to clear data. Hence, you can only uninstall and reinstall the app.

Method 4: Run the Printer Troubleshooter

The printer troubleshooter is a built-in feature on Windows computers. With the help of this feature, you can detect the printer’s problem and enable an HP Bluetooth printer to work again. Here are the steps to run it on Windows:

Head to the Start menu on your computer, type Settings in the search bar, and open it.
Select System under Settings.
Select Troubleshoot and then select Other troubleshooters.
Find the Printer option in the list and select the Run button.
The computer will automatically scan and fix any underlying issues in the printer.

Please note that this is only applicable on Windows computers.

Frequently Asked Questions

Question

Why Is My HP Bluetooth Printer Not Working?

If your HP Bluetooth Printer Is Not Working, it may be due to many reasons. It’s possible that the printer is not paired with the device. Any other technical issue with the printer or computer can also stop the printer from working correctly. Plus, problems with the HP Smart app can also be responsible.

Question

How to Fix An HP Bluetooth Printer That Is Not Working?

You can fix an HP Bluetooth printer not working by confirming the printer’s connection. Also, restart the printer and the connected device, and uninstall and reinstall the HP Smart app on the mobile devices. If you’re using a Windows computer, running a troubleshooter will also work.

Question

How Do Technical Glitches in the HP Smart App Affect the Printer?

If there is a technical problem in the HP Smart app, it won’t detect the printer. As a result, the printer won’t print, and the print jobs will be stuck. Usually, the problem occurs due to connection issues, cache data in the app, or an outdated app version. Therefore, it’s important to keep the HP Smart app updated to the latest version.

Source: How to Fix HP Bluetooth Printer Not Working

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