Speakers

Christopher Andrews

Reference Librarian/ILL Coordinator

University of North Georgia

After 25 years’ in the buying offices of major retail department stores, Christopher Andrews changed careers in order to take care of his parents and earn a Master of Arts in Teaching for English Language Arts at Piedmont College. He also has a Bachelor of Arts degree in English from Georgia State University and a Master of Science degree in Library Science from the University of North Carolina at Chapel Hill. He is the ILL Coordinator and a reference services librarian at the University of North Georgia.

Amy Boucher

Head of Access Services

Emory University Libraries

Amy has been Head of Access Services at Emory University since 2009. As well as her current responsibilities, she has served on the core project teams for several major projects at Emory, including the Library Service Center and two ILS migrations. She has a MS in Library Science from the University of Illinois.

Paige Crowl

ILL & Document Delivery Specialist

Pitts Theology Library - Emory University

Paige Crowl is the Interlibrary Loan and Document Delivery Specialist at Pitts Theology Library. She believes that tailoring library services to the needs of patrons is one of the best ways to ensure that libraries remain a vital part of the research process. Paige is earning her MS in Library and Information Science from the University of Illinois Urbana-Champaign to better support those engaged in research, data sciences, and digital scholarship. She holds a BS in Environmental Science from Emory University. Paige is a Dungeon Master and classic mystery novel enthusiast from Atlanta, Georgia.

Margaret Ellingson

Head of Interlibrary Loan & Course Reserves

Emory University Libraries

Margaret is Head of Interlibrary Loan and Course Reserves at the Woodruff Main and Health Sciences Libraries of Emory University. She is a past chair of ALA RUSA STARS and has served on many ALA committees. Margaret currently chairs the STARS Codes, Guidelines and Technical Standards Committee and co-chairs the Steering Committee of the independent Rethinking Resource Sharing Initiative. She holds a Master of Librarianship degree from Emory University and can hardly believe that she has almost 40 years of experience in ILL. Time flies when you’re having fun!

Jacob Fontenot

Head of Interlibrary Loan

Louisiana State University Libraries

Jacob is Head of Interlibrary Loan at the LSU Libraries. Jacob joined the interlibrary loan team in 2013, and has held positions in lending and in borrowing. He has a passion for patron service, locating hard-to-find materials, and collaboration with other library units. Before coming to the LSU Libraries, Jacob worked in research at a university foundation.

Amie Freeman

Assistant Interlibrary Loan Librarian

University of South Carolina

Amie Freeman is the Assistant Interlibrary Loan Librarian at the University of South Carolina. She serves as the chair of the Scholarly Communications Team of the University Libraries and oversees USC’s institutional repository, Scholar Commons, and the library’s affordable learning initiatives. Her areas of involvement include resource sharing, open educational resources, open access, copyright and fair use in the classroom, and author rights.

William Gee

Circulation and Interlibrary Loan Librarian

East Carolina University

William Gee is the Circulation & Interlibrary Loan Librarian at Joyner Library of East Carolina University in Greenville, NC. He has worked with interlibrary loan for 13 years at ECU. He has authored articles and presented on interlibrary loan related to purchase-on-demand, e-books, K-12 schools, and special collections, among other library topics. His professional service has included memberships on numerous committees of the American Library Association, North Carolina Library Association, and Rethinking Resource Sharing Initiative. He earned his undergraduate degree from Berry College and his graduate degree from the University of Tennessee.

Karen Glover

Customer Relationship Librarian

Georgia Tech Library

Karen Glover is the Customer Relationship Librarian at the Georgia Tech Library. She earned her MLIS at Florida State University in 2004. She is an administrator for Georgia Tech’s ILS and has worked on many projects involving access, resource sharing, and collaborations with other libraries. She is a strong supporter of the Circulation and Access Services field in which she has worked for 25 years and is the creator and coordinator of the Access Services Conference, an annual event started in 2009 Karen is now the President and Director of Operations and Finance for Access Services in Libraries, Inc., a non-profit organization dedicated to providing learning opportunities for individuals working in access services.

Joe Gutekanst

Interlibrary Loan Coordinator

Davidson College

Joe Gutekanst is the Interlibrary Loan Coordinator at Davidson College. Joe has been ILL Coordinator since 1995 with years of experience in the North Carolina ILL Users Group. Joe also works at a local public library.

Sarah Harris

Assistant Librarian

National Humanities Center

Sarah Harris is Assistant Librarian at the National Humanities Center. Sarah has been at the Center since 2014. She holds BAs in History and English Literature, an MA in English Literature from Western Carolina University, and an MS in Library Science from North Carolina Central University. Sarah locates and acquires research materials for Fellows from libraries, archives and special collections, and also works on various projects that the Center organizes in support of the humanities and education. Previously, Sarah worked at a community college library and has also had experience working in public and academic libraries.

Krista Higham

Access Services Librarian

Millersville University

Krista Higham is the Access Services Librarian at Millersville University Library collaborating with support staff in circulation, course reserves, stacks maintenance, interlibrary loan, and resource sharing. She is the copyright representative from Millersville to the University to the Pennsylvania State System of Higher Education and subject librarian to Applied Engineering, Safety, & Technology, Geography, and Philosophy. Krista participates regularly in regional and national conferences. She has a B.S. in Business Information Systems from Messiah College, a Master of Science in Library Science from Clarion University of Pennsylvania, and a Masters of Science in Information Systems from Penn State University, Harrisburg Campus. Her interests include reading and travel.

Rosemary Humphrey

Resource Sharing Librarian

Kennesaw State University Library

Rosemary Humphrey is the Resource Sharing Librarian at Kennesaw State University. She began her interlibrary loan journey with no training materials and a loose idea of the rules. She found her footing and now uses her knowledge to help others just getting into ILL. She is active in her local and state ILL and resource sharing committees. In her spare time, she likes to spend time with friends and family, trying to get her DVR to 0%, and testing new dessert recipes.

Fran Judkins

Interlibrary Lending Coordinator

Auburn University Libraries

My name is Fran Judkins and I have worked as the Lending Coordinator at the Auburn University Library for 15 years. Upon graduating from Auburn with a degree in English in 2001, I went to work for the Montgomery Public Library before returning to Auburn to work in the Document Delivery Department in 2003.

Judy Kuhns

Assistant Librarian

University of Central Florida

Judy Kuhns is an assistant librarian at the University of Central Florida, serving as the UCF Connect Librarian at the Valencia Osceola campus. She provides reference services to UCF and Valencia students, library instruction online and face-to-face, and collection development for the Valencia Osceola Library and the UCF School of Social Work.

Stephen Leist

Research & Instruction Librarian/ILL Coordinator

Virginia Wesleyan University

Stephen Leist has been a research & instruction librarian at Virginia Wesleyan University in Virginia Beach since 2012, and he assumed management of interlibrary loan in 2014. In the past year, he directed the library's migration from ILLiad to Tipasa. Prior to coming to Virginia Wesleyan, he served on the library staff at Transylvania University in Lexington, Kentucky, managing circulation and providing library instruction to first-year students. In addition to earning his M.L.S. degree from the Univ. of Kentucky, he also holds degrees in history from Furman University and the Univ. of Wisconsin-Madison.

Brandon Lewter

Access Services Coordinator

College of Charleston Libraries

Brandon Lewter, MLIS and BA English Education, began at College of Charleston Libraries as the Interlibrary Loan Coordinator and a Research and Instruction Librarian in 2012. He recently took on the role of Access Services Coordinator for the library in which he directs Interlibrary Loan, Circulation, and Shelving. His research interests include the use of social media as a tool for academic libraries and collection analysis by using OCLC’s WorldCat.

Megan Lounsberry

Electronic Resources Librarian

Louisiana State University Libraries

Megan is the Electronic Resources Librarian at LSU Libraries. She first began working at the LSU Libraries in Interlibrary Loan as a student worker in 2006. She worked her way up to Head of Interlibrary Loan in 2015 before becoming the Electronic Resources Librarian in 2017. Her interests include user-centered approaches to information access and resource sharing, professional development, and the intersectionality between interlibrary loan and electronic resource management.

Tony Melvyn

Product Manager, Resource Sharing

OCLC

Educated by Jesuits, Tony has always sought out the truth. Despite the fact that Tony barely passed the one required math course at Saint Louis University, he finds himself crunching numbers and immersing himself in statistics. A native Texan, Tony received his BA in History at Saint Louis University. It was at SLU that Tony landed his first job in the library world as an acquisitions searcher. He then attended Creighton University and continued his library career in Interlibrary Loan and Reference at the Bellevue Public library in Bellevue, Nebraska. In 1986, he accepted a position at OCLC as an ILL support specialist. His career at OCLC has always been in support of ILL.

Joe Milillo

Library Technician

National Humanities Center

Joe Milillo is the Library Technician at the National Humanities Center. Joe has worked at the Center since 2016, bringing a varied background of the humanities, social sciences, and health information research to acquiring materials for Fellows and staff, and also working on the various projects that the Center organizes in support of the humanities and education. Previously, Joe worked for five years as a Registered Nurse in Philadelphia, where he also spent time as a research assistant in one of Drexel University's Psychology labs. Joe holds a Bachelors in Cognitive Psychology and a Masters in Comparative Religions.

Brian Miller

Head of Interlibrary Services

Ohio State

Brian Miller is the Head of Interlibrary Services at The Ohio State University Libraries. He chaired the ALA RUSA STARS Codes, Guidelines, and Technical Standards Committee during the most recent revision of the Interlibrary Loan Code For the United States and led last year’s Big Ten Academic Alliance (BTAA) task force of interlibrary loan and special collections curators that wrote the BTAA Principles and Protocols for Interlibrary Loan of Special Collections Materials.

Julie Nye

Product Analyst, Resource Sharing

OCLC

Julie Nye’s adventures in librarianship began as a reference librarian at the UNC Health Sciences Library in Chapel Hill. She worked in several library systems-related positions at TRLN, and was with the State Library of North Carolina at the birth of NC LIVE. In 2001, her telecommuting dreams were realized when she joined the team at Fretwell-Downing Informatics and later OCLC, where she worked on several projects in Discovery and Resource Sharing. As a Product Analyst, she helps translate the needs of interlibrary loan staff into requirements for programmers that ultimately led to WorldShare ILL and more recently Tipasa. She loves libraries, horses and cats, not necessarily in that order. And conveniently, she lives just down the road in Timberlake, NC (between Durham and Roxboro).

Michael Phillips

Director of Summer School, Provost

College of Charleston

C. Michael Phillips, MLS, MM Piano Performance, served the College of Charleston as assistant head of reference and interlibrary loan coordinator at the main campus library for twenty years. Since leaving his full-time library post in 2007, he has served as associate dean for the School of Languages, Cultures and World Affairs at the College of Charleston and has directed summer sessions at CofC since 2009. His research interests include collection analysis through search techniques in OCLC’s WorldCat and early music discography.

Brenda Ray

Library Technical Specialist

Auburn University Libraries

Brenda Ray has worked at the Auburn University Library for 30 years, beginning in the Serials department in 1988 then moving to the Science and Technology department in 1990, then moving to the Architecture Library in 2000, before ultimately working in the Document Delivery department in 2002 and the Manager of InfoQuest and AubiExpress.

Renna Tuten Redd

Interlibrary Loan Librarian

Clemson University Libraries

Renna Tuten Redd has served as the Interlibrary Loan Librarian at Clemson University since 2015. Her duties involve overseeing all resource sharing and document delivery activities. She is a 2003 graduate of the University of Georgia and received an MA from the University of Mississippi in 2006 and an MLIS from the University of South Carolina in 2007. Her research interests include equity, diversity, and inclusion in libraries and patron-driven acquisitions through interlibrary loan.

Stella Richardson

Fulfillment Services Relationships Librarian

Georgia Tech Library

For the past couple of years Stella has served as the Fulfillment Services Relationships Librarian for the Georgia Tech Library. Her background is in Access Services and she has worked at Georgia Tech for over 20 years in several access services positions. She was the Project Manager for Library Service Center programming on the Georgia Tech side and worked closely with the Emory team during the planning and construction of the shared facility. She holds an MLIS from Florida State University.

Kristine Shrauger

Interlibrary Loan and Document Delivery Services Librarian

University of Central Florida

Kristine Schrauger is an associate librarian at the University of Central Florida, serving as the Interlibrary Loan and Document Delivery Services librarian. She received her MLIS from the University of Wisconsin-Milwaukee.

Shirley R Thomas

Head, Resource Sharing and Delivery

Virginia Commonwealth University Libraries

Shirley R Thomas is currently the head of Resource Sharing and Delivery Services for Virginia Commonwealth University in Richmond, VA. Her 41 years of experience in libraries include working in academic, public and special libraries in acquisitions, cataloging, circulation, document delivery, interlibrary loan, reference, serials, and special collections and archives. She has been an active member of the resource sharing community serving on ALA/RUSA/STARS committees, regional and local committees. She holds an MLS from North Carolina Central University and a BA in Political Science from Johnson C Smith University.

Jennifer Young

Resource Sharing and Acquisitions Librarian

East Tennessee State University

Jennifer Young is currently the Resource Sharing and Acquisitions Librarian at East Tennessee State University. Jennifer has worked in a variety of roles in interlibrary loan since 2012, including graduate assistant, lending assistant, student worker supervisor, and currently head of interlibrary loan. Jennifer holds a Master’s degree in Information Science from the University of Tennessee and a Master’s degree in Technology from East Tennessee State University.