Home Care Agencies

According to a major association, 90 percent of seniors would prefer to stay in their houses as long as possible. Yet, with age, many can experience a reduced ability to complete the daily tasks required to successfully maintain their independence. For these individuals, home care agencies are a great resource. They give seniors the help they need with their day-to-day chores and errands, such as grocery shopping, cleaning, and laundry, so that they can remain self-sufficient and in their residences for as long as possible.

If you or your loved one is in need of an in-home caregiver, you will want to find someone who will be a good fit for you and your family. Here are some great questions to ask when interviewing home care agencies to assist your loved ones.

Ask About Their Qualifications

Ensure potential home care agencies have the qualifications to give you the services you need. Are they licensed by the state? How long have they been providing their services to the community? How do they screen their employees? What sort of credentials do potential health aides hold? Do not be afraid to ask for references, and check any references given thoroughly.

Ask About Their Fee Schedule

A reputable home care agency will be able to provide you with literature detailing the cost of the services they provide, as well as eligibility requirements and any financial assistance that may be available. Ask if any fees are covered by health insurance or Medicare, and inquire about their billing procedures and whether they have any payment plan options. Will you be charged for sick days or holidays for your caregiver? If so, which days are considered holidays? Be sure to get a list of all fees in writing.

Ask About Your Caregiver

You or your loved one will be spending a lot of time with your new health aide, so it is important that you feel comfortable around them. Are they courteous, helpful, and positive? Do they have verifiable references from previous employers? Check all references carefully.

Ask About Their Quality of Care

You will want to work with a home care agency that keeps their workers well trained. How do they train their caregivers? Do caregivers receive continuing education, and are they licensed and insured? How are they monitored or supervised while on the job? Will a supervisor make visits to your home to ensure that you or your loved one are receiving proper care? How does the agency handle questions or concerns raised by the patient? Most services should be able to provide you with a "Patient Bill of Rights" that describes the rights and responsibilities of both the patient and the caregiver. This will help ensure that both the agency and your health aide are able to adapt to you or your loved one's changing needs.

If age, chronic illness, or a disability is making it hard for you to stay in your home, an in-home caregiver might be just what you need to maintain your independence.

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