Equity, Diversity, and Inclusion
The virtual space must be open and accessible to all students. Along with the principles of UDL (see next section), the online course must provide a solid foundation for incorporating equity and accessibility. This means that students are able to connect course materials to their own identities, backgrounds, cultures, and that of others. Instructors are equipped, informed, and able to support their students to meaningfully engage in the course in this way. Learning occurs within an environment of trust which is nurtured through transparency and support. Students know where to access additional and specialized support such as Counselling and Accessibility Services.
Guiding Questions
Do students have access to external resources and suggested course materials?
Are students aware of the resources offered by Counselling and Accessibility Services at Seneca?
Do students have multiple ways to provide feedback and communicate with you?
Are students comfortable enough to voice any concerns and do they trust that their concerns will be dealt with?
An equitable learning environment is about creating a virtual environment that works for all students. ‘Equity mindedness’ involves recognizing the barriers that disadvantage some students more than others and proactively addressing these limitations in the design and delivery of the online course.
This can be achieved by:
Providing different levels and options for social engagement. Some examples are:
High quality asynchronous learning materials
Optional synchronous office hours
Facilitating student forums and study groups
Providing the tools (rubrics, guidelines, or exemplars) students need to succeed and the necessary scaffolding (check-ins, collaborative note-taking, individualized support) required to meet learning outcomes.
Providing learning resources and materials that are free from bias and represent the diversity of the student body at Seneca.
Creating an environment that makes students comfortable to disagree
Many students might see the world differently than you as a result of differences in experience, culture and knowledge. Ensuring they feel comfortable disagreeing with yourself and other students (in a respectful way) ensures that everyone has an opportunity to be heard.
Provide students with choice in how they want to engage in a synchronous setting (through video, audio, chat, Mentimeter, etc)
Providing alternatives for students tuning in from different time-zones, places or spaces.
Record parts of lectures that are content driven. Consider stopping recording during discussions to encourage more participation.
Use a lot of formative assessment, as this helps ensure that content and assessments align with student levels of understanding
Consider low-bandwidth assessments, which can remove barriers to learning
Providing PDFs of slides and transcripts of videos
Open book tests do not require consistent internet connections
When it comes to inclusion there are two major rules: variety is key and make no assumptions.
Variety is Key
The basic premise of variety is about making sure that the various voices that make up our society are part of the classroom: different races, cultures, gender and sexual expressions, and neuro and physical abilities.
This means:
Curating resources, readings and activities that take into account the diversity of the student body
For more information, see the Teaching & Learning Centre Nutshell, Exploring and Evaluating Open Educational Resources. See it here.
Teaching topics and using case studies that apply to a wide range of experiences
Unsurprisingly, student feedback can be a great way to gauge whether you are successful at this. You can ask students about their opinions regarding inclusion and diversity.
Make no Assumptions
Our students are diverse and they come to us with varying levels of knowledge, different experiences, and from around the world. We should not assume that certain experiences are universal when trying to teach content. Of course, when it comes to knowledge, we might expect that students understand concepts from prerequisite courses (math especially comes to mind here). But, when it comes to teaching through anecdotes or relating content to experiences, it's important to not assume that certain experiences are universal.
While it can be hard to address our own bias and assumptions, this section is all about doing our best at just that. Taking an objective look at what we are teaching and how we achieve that can be helpful to address these issues.
And yet again, student feedback can be a great way to gauge whether you are successful at this.
Diagnostic assessments (assessments that gauge prior knowledge) can be a good way to introduce a topic. If students feel comfortable saying that they aren't aware of certain things, time can be taken to address this so that everyone can participate in the lecture content as much as possible.
Place Holder
Microsoft Stream is a service like YouTube provided through the Microsoft Office Suite. It can be a great way to upload and store videos that you make for students. Videos are only visible to people with a Seneca account, so you can ensure your students can view the material.
The major draw from an accessibility standpoint is that it auto-generates captions.
How to Upload:
You can access MS Stream here: https://web.microsoftstream.com/
Be sure to do it from a browser where you are already signed into Outlook.
On the top right there is a set of options. Select 'Create'. This will open a drop down and you can select 'Upload video'.
From there, you can drag and drop your video and choose various options.
See here for more detailed instructions.
Dealing with auto-generated captions
Microsoft Stream uses AI to create closed captions. Sometimes they aren't that accurate. There is an editor available:
By selecting the red pencil icon (top right corner, in the red square), you can edit the transcript.
Some people find this method of editing clunky and inefficient. There is an alternate approach that involves downloading the subtitle file and either editing directly (you can open with any basic text editor, such as Notepad) or using another Microsoft service to 'clean' the subtitle file and generate a plain text transcript.
Seneca has many resources available to students. Including links and short descriptions to these somewhere in the course will help students identify and use the services that they might need.
Below is a list of the various services that Seneca offers.
Seneca's Assignment Calculator
https://libraryresources.senecacollege.ca/assignmentcalculator/
Give this resource to students to help them with their time management
Use this resource to determine whether a deadline you have in mind allows students a reasonable amount of time to complete.
Seneca Counselling and Accessibility
Learning Services from the Library
Website: https://library.senecacollege.ca/learningcentre
The learning centre has many sub-sections that may of particular relevance to your course. Consider highlighting specific pages as needed:
Workshops, coaching and the STRIVE Program: https://library.senecacollege.ca/learningcentre/strive
Writing Help: https://library.senecacollege.ca/learningcentre/writing_help
Study Help: https://library.senecacollege.ca/learningcentre/study_skills
Learning online at Seneca: https://library.senecacollege.ca/learning_online_at_seneca
Seneca International Student Support
First Peoples at Seneca
Student Mentoring
Seneca's IT support
Seneca's Library: Learning Online at Seneca
The Learning Portal
Not operated by Seneca, this is an open resource aimed to help Ontario Post-Secondary student succeed in online learning environments
Website: https://tlp-lpa.ca/home