Professional Status

I am a pre-accredited psychotherapist with APCP and hold professional insurance for my counselling and psychotherapy practice.

Confidentiality 

Counselling and psychotherapy are confidential. This means that what you share in sessions is treated with care and privacy.

However, confidentiality has some legal and ethical limits. As a mandated person, I may need to break confidentiality if:

• there is a serious risk of harm to you or another person

• there are child protection or safeguarding concerns

• I am legally required to disclose information

• there is concern about the abuse or neglect of a vulnerable person

Where possible, I will aim to discuss any concerns with you before taking further action.

Data Protection & Privacy

Personal information is collected only where necessary for providing therapy, managing appointments, communication, and professional record-keeping.

Information may include your name, contact details, date of birth, emergency contact, GP details, relevant health information, session notes, and payment records.

Your information will be stored securely and will not be shared without your consent, except where legally or ethically required.

Brief session notes and relevant client information are kept securely as part of professional and ethical practice. These records are not shared except where required by law, professional obligations, or risk/safeguarding concerns.

Cancellations 

If you need to cancel or reschedule, please give at least 24 hours’ notice where possible.

Sessions cancelled with less than 24 hours’ notice may be charged at the full session fee.

Crisis & Emergency Support

This service is not a crisis or emergency service.

If you are in immediate danger or need urgent help, contact emergency services in your location.

In Ireland, you can contact:

Emergency Services: 999 or 112
Samaritans: 116 123
Pieta: 1800 247 247
Text About It: text HELLO to 50808

If you are outside Ireland, please contact the emergency or crisis services in your country.

Communication Between Sessions

Email may be used for appointment scheduling, practical questions, and sharing Zoom links. Email is not suitable for crisis support or ongoing therapeutic work between sessions.

I aim to respond to emails during working hours.

Technology Issues 

If technical issues interrupt a session, I will attempt to reconnect. If the session cannot continue, we can discuss whether to reschedule or complete the remaining time by another agreed method such as phone call or text message.

Workshop Disclaimer

Psychoeducational wellbeing workshops are educational and reflective in nature. They are not counselling, psychotherapy, clinical treatment, diagnosis, crisis support, or a substitute for individual mental health care.

Participants are encouraged to share only what feels appropriate. Group confidentiality is requested, but it cannot be fully guaranteed.