Scan Utility Hp

I was just disheartened to hear from Canon tech support that the Canon IJ Scan Utility Lite tool is not compatible with MacOS Ventura. I was sad to learn that my ~10-year-old Pixma MG3520 was no longer compatible with newer versions of MacOS, but I'd had a good run, and figured I would happily buy a new Canon inkjet hoping for another long run. Unfortunately, while Canon claims several of their new models are compatible with MacOS 13/Ventura (and the basic printing and scanning functions work fine from the computer), their Canon IJ Scan Utility Lite software (needed to set up the scan-to-computer button function on the printer) could not see my brand new Canon inkjet. After a bit of time with two different tech support people, I was summarily told that the Scan Utility Lite is not compatible with MacOS Ventura, and Canon sees this as Apple's problem rather than their own.

It's possibly a small thing not to be able to use the scan button feature, but for all the time, energy, and dollars wasted to try to get this to work, I have to say I'm quite disappointed in Canon for not at least being clearer in their marketing materials.

Scan Utility Hp

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The IJ Scan Utility is needed in order to scan photos and documents from your scanner to your computer. This is included in the MP Drivers package or Driver Setup Package (depending on your model) and may have been installed when you first set up the printer.

If you have not already installed the MP Drivers package or Driver Setup Package you can find downloads for those here: Software and Drivers.

Mac user? If you are using a Mac computer, learn how to download and run the IJ Scan Utility on a Mac.

Once the IJ Scan Utility is open, be sure that your device is listed at the top of the window. Place your photo or document on the scanner, and then choose either Photo or Document on the IJ Scan Utility to initiate the scan.

If you have more than one scanner or have changed from a USB connection to a network connection, you'll need to set the network environment from the IJ Scan Utility. Learn how to set network scan settings. You can also visit this article to learn how to use the IJ Scan Utility.

If you have a Mac, instructions to obtain the IJ Scan Utility can be found here. Please note that depending on your product, the IJ Scan Utility may be bundled with the scanner driver.

I have a brand new mf232w printer using a Windows 10 OS. When I tried scanning with the MF scan utility I got this code. I went thru the various routines to solve this, uninstalled the driver and program for the printer, set printer as default, disabled Defender (I use Avast anyway). After the last, I am now able to scan once before getting the message. I restart the computer and can scan once more. Any ideas?

Update: It turns out that the scan didn't actually copy the image to the file. And now, the scan ends up with the code 11,244,0. It's even worse. I hooked up my old printer and tried to scan with scan software installed years ago. Nope. Same code.

Good news. I can scan using Windows Fax and Scan. So, I'm set for now. However, after having done everything you suggested, the problem persists. I ditched Avast, installed AVG and after many tries, ran the software disk that came with the printer. After that, I disabled AVG and tried to scan. No go. I enabled AVG and can print normally and scan only with the Windows scan program, which is fine.

Progress. With a spare HDD I did a new installation of Windows 10. Right after that, I loaded up the drivers from disk (I know, I know, but I just never got anywhere with drivers from the Canon website). All went well. Now, I can scan with the MF Scan Utility. I can not get Toner Status - it just goes to a blank page - maybe because I am using the beginner cartridge? I also, can not see any utility for adjusting the lightness/darkness of the print. To be clear, when I hit Start and see a list of programs, I find "Canon" and under that - Manual_enu, MF Scan Utility, Readme and Toner Status. None of those takes me to a utility to fine adjust the printing characteristics. There is also the Canon Office Printer Utility. So, something (a gremlin) stopped me from being able to scan using MF Scan Utility and that gremlin has been conquered! Any help with my other gremlins would be appreciated. Am I simply missing a vital utility that is right in front of me? Thanks again. Can I try to download a specific utility from Canon?

None of these things apply. The scanner IS turned ON. I'm able to both print and scan on it wirelessly using the driver from the Apple System Preferences window, but the IJ Scan Utility no longer functions.

Just got an MX490 for free and set it up on my Windows 11 PC. It auto installed, and a test print worked great but... There is no sign of the scanning utility. Not sure what to do. Searched the support area for the utility, but it just says to go to the canon folder and click it, but there is no folder in my start menu, just the Canon Inkjet Print Utility.

My MX922 is Wifi set up with my older iMac OS 10.11.6. Canon IJ Scan Utility Version 1.1.1, Canon IJ Network Tool (Driver) Version 4.7.2. When I use the Canon IJ Scan Utility, it completes the scan and prompts me to "Exit" or continue to "Scan". Neither button works and I have to force quit the Utility, losing the scanned document. The Utility has worked well until now, for many years. For example, the "Exit" button after several minutes will eventually flash blue but does nothing. The dialogue window goes gray, and returns to normal view. Still no response. The Scan button will eventuallhy do the same.

Thank you Patrick. I followed all directions. The Utility did a scan using the Document (pdf) option on the platen. When the Scan Complete window opened, I clicked Exit and nothing happened as before. I waited. I could not quit the app - it seemed frozen. While preparing this response, my documents folder suddenly opened several minutes later and the scanned image appeared there. I thought - IT WORKED! I did a second test scan using the platen but this time using the Photo option. It scanned and without clicking anything in the Scan Complete window, my Documents folder opened and the .jpg image appeared. I thought - IT WORKED. One more test using the Simplex feed with the Document option, the scan was completed and the Scan Complete window opened - neither Exit or Scan buttons work, the app is frozen and I have to force quit - losing the scanned image. Final test going back to the platen and Document option - same result - no response from Exit or Scan and the app is frozen. I have to Force Quit. This is a puzzler for sure. It worked twice with some irregularity and then failed totally. Should I repeat the entire process you provided or is there something else that comes to mind? Againk thanks! Rod

Patrick - additional information: I repeated the instructions and had the same result. I repeated them again but this time I rebooted my iMac after deleting the Library file (only one Canon file now) and reinstalled the Utility. The Utility scanned and the Scan Complete window opened. Same result. Only exit is by Forced Quit. Hmmmm . . . any other ideas? Rod

Thank you Patrick - we are making progress. I completed the first try successfully. The scan completed and the file was saved in the Scan folder but the Exit and Scan buttons in the Scan Complete dialogue window still do not respond. I have to force quite the Utility to exit. So I completed try #2. Same, the scanned filed save; however there were two versions of the file, a tgif and .jpg so it appears our preference settings for both tries works and are saving files. Interesting . . . Bottom line, I can scan using my iMac and the old OS (El Capitan), the files are saved but the interaction with the Utility app is still broken. That's not critical and we have almost arrived at a solution. If you'd like to chase the rabbit down the hole further, I'm game! Regards, Rod

Hi Patrick . . . I walked through all the instructions you gave with a fresh mind this morning and all are correctly executed. Using the Document option in the IJ Scan Utility, two documents are saved to the Scans folder we created (.tif and .jpg). When the scan is complete, the Utility diagloge window opens but the Exit and Scan buttons don't respond. I have to Force Quit to exit the Utility. I did a scan using the Auto option. Two documents are saved to the Scans folder, both are .pdf files. With this operation, the Scans folder opens on the desktop with the files displayed. The dialogue window to Exit or Scan does not appear and I am able to select another scan function. I am able to quit the Utility without Force Quit. When selecting Photo, ONE file is saved in Scans (I changed this location to be consistent) as a .jpg file. The Utility dialogue window does not open. The Scans folder opens on the desktop. I'm able to quit the application. So, there appears to be some issues with the Document settings. At least I'm able to scan so thank you for helping. I'd be curious is there is another fix to resolve the issues. Also, how do stop getting two saved scans when using Document or Auto? Thanks again Patrick for your help! Rod

The following types of items may not be scanned correctly. In that case, adjust the cropping frames (selection boxes; scan areas) in the screen displayed by clicking Driver in the IJ Scan Utility Lite main screen, and then scan again.

I have a Canon MF643cdw and I installed the drivers for it without problems. But when I tried to install MF Scan Utility and open it, it said "A scanner driver that supports this software is not installed. Please install it and try again." And it gives the error code "9,230,0". ff782bc1db