Design portfolio contd..

User Interaction Design Task: Design Analysis of a IRCTC Railway Website

Problem statement: IRCTC developed a online webpage for the customers who want to view booked history. The developers wanted to check how much a user takes to complete the given task of viewing booked history for their tickets. 

Solution: Calculation of operator sequence based on heuristics

TASK1: VIEW BOOKED HISTORY (FOR AVERAGE USER): VIEW-BOOKED-HIST-AVG

TASK2: VIEW BOOKED HISTORY (FOR NOVICE USER): VIEW-BOOKED-HIST-NOV