I have 4 years of experience in different Industries and companies.
IT Solutions, Marketing Companies, Manufacturing and Production Industry, Real Estate, Publishing House, Appreal, and HR Companies Most of the companies I worked with are international and UK-based Companies, which reflect my experience of working internationally.
Respond promptly and professionally to emails from schools, staff members, and other stakeholders.
Maintain an organized inbox and prioritize emails based on urgency and importance.
Inform schools promptly of any staff absences and coordinate replacements as necessary.
Ensure all relevant parties are informed of schedule changes in a timely manner.
Respond to inquiries via WhatsApp promptly and courteously.
Use WhatsApp as an additional communication channel to provide support and information to both schools and staff members.
Create and maintain digital files for staff inquiries, ensuring all relevant information is accurately documented.
Safeguard personal staff files in a confidential manner, adhering to data protection regulations.
Utilize Excel to research, collate, and analyze data related to staff placements, school requirements, and other relevant metrics.
Ensure accuracy and integrity of data to support decision-making processes.
Manage the process of sending and chasing up teacher references efficiently.
Maintain a database of reference responses and follow up accordingly.
Work on the sales and marketing to develop comprehensive sales strategies and plans aligned with company objectives. Identify target markets, customer segments, and sales channels to maximize revenue opportunities.
Cultivate strong relationships with clients and prospects to understand their needs, address concerns, and provide personalized solutions.
Collaborate with the marketing team to create sales collateral, including brochures, presentations, case studies, and sales scripts.
Conduct market research and competitor analysis to identify industry trends, customer needs, and competitive positioning. Use data insights to refine sales and marketing strategies and make data-driven decisions.
Monitor sales performance, track key performance indicators (KPIs), and analyze sales data to evaluate the effectiveness of sales and marketing initiatives. Prepare regular reports and presentations for management review.
Gather feedback from customers and prospects to assess satisfaction levels, identify areas for improvement, and address concerns.
Prepare and analyze financial statements, including balance sheets, income statements, and cash flow statements. Ensure accuracy, completeness, and compliance with accounting standards and regulations.
Develop annual budgets and forecasts. Monitor budget variances, identify trends, and provide recommendations for corrective actions as needed.
Conduct financial analysis to assess business performance, profitability, and financial viability.
Manage cash flow and liquidity by monitoring cash inflows and outflows, optimizing working capital, and forecasting cash requirements.
Provide financial planning and analysis support to business units and departments. Develop financial models, perform scenario analysis, and evaluate investment opportunities to support strategic planning and decision-making.
Organize and manage the executive's schedule, including scheduling meetings, appointments, and travel arrangements. Anticipate conflicts and proactively resolve scheduling issues.
Screen and prioritize incoming calls, emails, and other correspondence. Draft responses, prepare agendas, and manage communication on behalf of the executive.
Coordinate and schedule meetings, conferences, and events. Prepare meeting agendas, presentations, and materials. Attend meetings as required and take accurate minutes.
Managing information flow in a timely and accurate manner
Rack daily expenses and prepare weekly, monthly or quarterly reports
Arrange domestic and international travel itineraries, including flights, accommodations, transportation, and visa arrangements. Prepare travel expense reports and reconcile expenses.
Manage and organize documents, files, and records. Ensure confidentiality and accuracy of sensitive information. Maintain electronic and physical filing systems.
Overseeing the all 3 companies of this Group
Assisting in Organizational Process Activities like HR, Marketing, Vendors Searching, Client Managing
Sorted Personal Affairs and Tasks of CEO
Provide general administrative support, including photocopying, scanning, faxing, and filing. Assist with document preparation, proofreading, and editing.
Prioritize and manage multiple tasks and projects simultaneously. Anticipate the needs of the executive and take proactive steps to address them.
Build and maintain positive relationships with internal and external stakeholders, including clients, partners, and team members. Serve as a liaison between the executive and other departments.
Oversee the performance of other clerical staff
Act as an office manager by keeping up with office supply inventory
Format information for internal and external communication – memos, emails, presentations, report.
Translation of scripts, images, and documents.
Develop a growth strategy focused both on financial gain and customer satisfaction
Promote the company’s products/services addressing or predicting clients’ objectives
Prof read sales contract ensuring adherence to law-established rules and guidelines
Keep records of sales, revenue, invoices etc.
Provide trustworthy feedback and after-sales support
Build long-term relationships with new and existing customers
Develop entry level staff into valuable salespeople
Conduct market research to identify emerging trends, industry developments, and competitive landscape. Analyze market data to identify potential opportunities for business expansion.
Identify and pursue new business opportunities, including new markets, industries, and customer segments. Develop strategies to penetrate new markets and acquire new clients.
Build and maintain strong relationships with existing clients, understanding their needs, and identifying opportunities for upselling or cross-selling additional products or services.
Conduct research to identify new markets and customer needs
Arrange business meetings with prospective clients
Identify potential partners, vendors, or strategic alliances to enhance the company's offerings and market reach. Negotiate partnership agreements and collaborate with partners to drive mutual business growth.
Develop and implement sales strategies to achieve revenue targets and business objectives. Lead sales presentations, proposals, and negotiations to win new business and secure contracts.
Manage the sales pipeline, tracking leads, opportunities, and sales activities. Forecast sales projections and provide regular reports on sales performance and progress against targets.
Collaborate with the marketing team to develop marketing collateral, promotional materials, and campaigns to support business development efforts. Contribute to branding initiatives and market positioning strategies.
Represent the company at industry events, conferences, and networking functions to build relationships and promote brand awareness. Stay updated on industry trends and developments.
Compare and evaluate offers from suppliers
Track orders and ensure timely delivery
Review quality of purchased products
Enter order details (e.g. vendors, quantities, prices) into internal databases
Maintain updated records of purchased products, delivery information and invoices
Prepare reports on purchases, including cost analyses
Monitor stock levels and place orders as needed
Coordinate with warehouse staff to ensure proper storage
Attend trade shows and exhibitions to stay up-to-date with industry trends
Worked on Stock Management, Inventory Management, Project Management, Logistics, Data Analysis, Container Management, Supplier Relationship Management, and Product Reporting.
B2B Business Enhancement.
Identify reliable suppliers and vendors for various goods and services required by the company. Source products based on quality, price, and delivery times.
Negotiate contracts, terms, and pricing with suppliers to secure favorable terms and conditions. Ensure compliance with company policies and budgetary constraints.
Generate purchase orders and manage the procurement process from order placement to delivery. Coordinate with internal stakeholders to determine procurement needs and priorities.
Cultivate strong relationships with suppliers to foster collaboration and resolve any issues or disputes that may arise. Conduct regular supplier performance evaluations.
Monitor inventory levels and stock availability to prevent stockouts and overstock situations. Implement strategies to optimize inventory levels and reduce carrying costs.
Identify cost-saving opportunities and implement strategies to reduce procurement expenses without compromising quality or service levels. Analyze spending patterns and identify areas for improvement.
Ensure compliance with legal and regulatory requirements related to procurement activities. Maintain accurate records and documentation to support audit and compliance efforts.
Stay informed about market trends, industry developments, and supplier capabilities. Conduct market research to identify new suppliers, products, and sourcing opportunities.
Direct all operational aspects including distribution operations, customer service, human resources, administration and sales
Bring out the best of branch’s personnel by providing training, coaching, development and motivation
Lead, mentor, and motivate branch staff to achieve individual and collective goals. Provide guidance, support, and feedback to foster a positive work environment and enhance employee performance.
Oversee day-to-day operations of the branch, including customer service, sales, inventory management, and administrative tasks. Ensure that operational processes are efficient, effective, and in compliance with company standards.
Maintain a strong focus on delivering exceptional customer service. Resolve customer inquiries, complaints, and issues in a timely and professional manner. Build and maintain strong relationships with customers to promote loyalty and satisfaction.
Address customer and employee satisfaction issues promptly
Adhere to high ethical standards, and comply with all regulations/applicable laws
Network to improve the presence and reputation of the branch and company
Develop and implement strategies to drive sales and revenue growth at the branch. Identify opportunities for new business development, cross-selling, and upselling products and services. Monitor sales performance and implement corrective actions as needed.
Assess local market conditions and identify current and prospective sales opportunities
Develop forecasts, financial objectives and business plans
Meet goals and metrics
Manage budget and allocate funds appropriately
Manage the branch budget and financial performance, including revenue, expenses, and profitability. Monitor key financial metrics and take proactive steps to optimize financial results and achieve targets.
Ensure compliance with all company policies, procedures, and regulatory requirements. Implement risk management measures to safeguard assets, mitigate risks, and maintain a safe working environment for staff and customers.
Collaborate with the marketing team to develop and implement marketing initiatives and promotional campaigns to drive brand awareness and attract new customers to the branch.
Prepare regular reports and analysis on branch performance, including sales metrics, customer satisfaction scores, and operational KPIs. Use data insights to identify trends, opportunities, and areas for improvement.
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
Stay abreast of competing markets and provide reports on market movement and penetration.
Plan, create, and execute email marketing campaigns, including but not limited to newsletters, promotional emails, drip campaigns, and transactional emails.
Utilize customer data and segmentation techniques to personalize email content and improve campaign relevance. Implement A/B testing strategies to optimize campaign performance.
Collaborate with the content team to develop compelling email content, subject lines, and calls-to-action (CTAs) that drive engagement and conversion.
Set up and manage email automation workflows to deliver timely and relevant messages to subscribers based on their behavior, preferences, and lifecycle stage.
Maintain and grow email subscriber lists while ensuring compliance with relevant regulations (e.g., GDPR, CAN-SPAM). Monitor email deliverability and reputation metrics to maintain a healthy sender reputation.
Track, analyze, and report on key email marketing metrics, including open rates, click-through rates, conversion rates, and revenue attribution. Use data insights to make data-driven decisions and optimize future campaigns.
Work cross-functionally with internal teams, including marketing, design, content, and product, to align email marketing initiatives with broader marketing and business objectives.
Stay informed about industry trends, best practices, and emerging technologies in email marketing. Continuously evaluate and recommend new tools, platforms, and strategies to improve campaign effectiveness and efficiency.