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Read the blog post by Gartner Distinguished VP and Analyst Lydia Leong to learn why Oracle Dedicated Region Cloud@Customer is the first offering to deliver a full public cloud experience in customer data centers.

Oracle is the only cloud provider that lets you run all OCI services and Oracle Fusion SaaS applications in your data center. Oracle Cloud@Customer enables you to consolidate applications and databases on high-performance cloud infrastructure without moving to the public cloud. Reliably run your Oracle and third-party applications, create cloud native applications, and upgrade existing ones with machine learning and modern cloud services.

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Oracle Autonomous Database on Exadata Cloud@Customer combines all the benefits of having Exadata in customer data centers with the simplicity of an autonomous cloud service. It helps organizations meet strict data residency and security requirements, eliminate many manual database and infrastructure management tasks, and support mission-critical, on-premises applications with high Exadata performance. Coupling efficient resource utilization based on real-time workload requirements with pay-per-use subscription pricing and reduced database management allows organizations to lower operational costs by up to 90%, as Wikibon articulates in their analysis. (PDF)

Oracle Cloud@Customer enables customers, like sovereign nations, to run an entire IT portfolio on a single-tenant cloud infrastructure with physical control of infrastructure and data to help meet the most demanding data residency requirements. It simplifies your move to the cloud with low-latency connectivity to your existing data center resources and the same high-performance Oracle Exadata capabilities you're used to.

Oracle Autonomous Database on Cloud@Customer provides advanced machine-learning-based database lifecycle automation capabilities that eliminate manual tasks. This allows your IT teams to spend up to 90% of their time on transformative initiatives, improve your database performance by up to 4X compared to other cloud services, and remove many potential sources of human error in your data center.

With Compute Cloud@Customer, you can cost-effectively run middleware and applications with high performance, availability, and cloud economics. Located in your data center or distributed data centers, it helps you meet data residency requirements and the need to distribute cloud resources close to end users.

OMDIA highlights the fact that for financial services institutions, the Oracle Cloud@Customer portfolio is the leading choice to meet all of their business and technology objectives for an on-premises database cloud deployment.

Find out how running autonomous and non-autonomous databases on the same Oracle Exadata Cloud@Customer increases operational efficiency and provides developers with a fully managed, self-service database cloud.

OCI helps protect crucial Oracle databases with multiple levels of security to identify and respond to threats in real time. Exadata Cloud@Customer includes the Oracle Data Safe database security console at no extra charge, letting customers monitor and manage their Oracle Database security posture across their database fleet.

Exadata Cloud@Customer lets Exadata Database Service and Autonomous Database run on multiple isolated VM clusters with separate network configurations to improve security postures in customer data centers.

Consolidating databases on Exadata Cloud@Customer and automatically scaling consumption with Autonomous Database lets organizations run their database fleets on 65% to 75% less infrastructure and costs than other hybrid cloud database services, as reported by Wikibon.

Autonomous Database and Exadata Database Service concurrently run in isolated VM clusters on the same Exadata Cloud@Customer infrastructure, making it easy for customers to use a fully autonomous database service with no up-front costs.

Not able to migrate to a public cloud for security, control, and regulatory compliance have been reasons for few industries like healthcare, financial organizations. While they might move non critical applications where their customers are, they are world over limited to their in-house or caged private data center environments.

The story is pretty similar for Oracle EBS customers, running their mission critical application. While they might have challenges to move to a public cloud the reasons may vary from organization to organization.

Network Latency: Finally, you may want to make sure you are not dealing with any latency issues. You need to connect with back-end mainframes or databases. For example, as traffic goes from private to public, there might be certain Service Level Agreements (or SLAs) you will need to meet so that latency is very low or you want dedicated infrastructure within your own data center. You could be working in a country where your data center is not located. This is where having a Cloud on your premises makes a lot of sense. While this can be easily resolved with Oracle Fast connect (high speed connectivity to Oracle cloud, IP VPN etc, however poorly planned applications or highly customized applications will still have latency issues unless optimized.

Genesys Cloud Customer Care is focused on your experience through a global, live answer 7X24 Genesys Cloud Customer Care model. This article focuses on defining Severity levels, target Restoration and Resolution times, Root Cause Analysis, and the Genesys Cloud Customer Care Response Policy, which enables Genesys Cloud Customer Care to provide the customer with the most effective and efficient experience possible.

After service is restored for severity 1 platform-level incidents, Genesys strives to provide a comprehensive RCA document to affected customers within five business days.The RCA document will be shared within the open support cases related to the incident.

IT buyers like the operational flexibility that the public cloud provides. Capital expenditures go away. OpEx becomes predictable. Resources are available on-demand, with near-endless scalability. There's a lot to like, but the off-site nature of the public cloud often complicates an enterprise's ability to fully leverage that flexibility.

Oracle understands how to navigate through the complexity of a multi-cloud world. The company, after all, has spent decades managing the most critical data for nearly every enterprise in the Fortune 1000. By almost any metric, Oracle Cloud Infrastructure (OCI) is the fastest-growing cloud service in the world.

Delivering an on-prem solution that provides the benefits of the public cloud model isn't difficult. Every public cloud provider, and even traditional hardware vendors like Hewlett Packard Enterprise and Dell Technologies that have no public cloud of their own, have on-prem consumption-based services that offer cloud-like pricing flexibility, using the magic of creative financing.

What none of those offerings provide, however, is a seamless experience that crosses cloud boundaries, making the management of on-prem and cloud indistinguishable. Oracle is the only company that provides that today, greatly simplifying the experience for enterprise IT.

While OCI Dedicated Regions bring tremendous value to the enterprise, it's not a lightweight solution. OCI Dedicated Regions scale from 12 racks to more than 450. That's a big footprint, one that comes with minimum purchase requirements. Oracle simplifies on-prem deployments even more for customers for whom a Dedicated Region might be too large with its Cloud@Customer model that start with a single rack. e24fc04721