Privacy Policy

Last updated: January 15, 2026

SantaWise values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use the SantaWise mobile application (the “Service”).

By using SantaWise, you agree to the collection and use of information as described in this Privacy Policy. We encourage you to read it carefully so you understand how your data is handled.

Interpretation and Definitions

Interpretation

Words with capitalized initials have the meanings defined below. These definitions apply whether the terms appear in singular or plural form.

Definitions

• Account
  A unique account created to access certain features of the Service.

• Application
  SantaWise, the mobile application provided by us.

• Company / We / Us / Our
  Refers to SantaWise, operated by an individual developer.

• Country
  Bangladesh.

• Device
  Any device capable of accessing the Service, such as a smartphone, tablet, or computer.

• Personal Data
  Any information that can be used to identify an individual, directly or indirectly.

• Service
  The SantaWise mobile application.
  
  

• Service Provider
  Third-party services or individuals that help us operate, analyze, or improve the Service.

• Usage Data
  Data collected automatically when you use the Service.

• You / User
  The individual using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

SantaWise does not require users to create an account to enjoy the core gameplay. In most cases, we do not actively collect personal information such as names or email addresses unless you choose to contact us directly.

Usage Data

Usage Data is collected automatically and may include:

• Device type and operating system

• IP address

• App usage behavior (such as session duration and feature interaction)

• Diagnostic and crash data

This information helps us understand how the app is used and improve stability and performance.

When accessing the Service via a mobile device, we may also collect device identifiers and system-related information necessary for analytics and basic functionality.

How We Use Your Data

We use collected information for the following purposes:

• To operate and maintain the Service

• To monitor app performance and fix bugs

• To improve gameplay experience and app stability

• To respond to user inquiries and support requests

• To comply with legal obligations

SantaWise does not sell personal data and does not use data for invasive advertising purposes.

Sharing of Your Information

We may share limited data only in the following situations:

• With Service Providers
  For analytics, performance monitoring, or crash reporting.

• Legal Requirements
  If required by law or valid government request.

• Business Changes
  In the unlikely event of a business transfer or acquisition, user data may be transferred accordingly.

We do not share personal data with third parties for unrelated marketing purposes.

Data Retention

We retain Personal Data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

Usage Data is generally retained for a short period unless needed to improve security, functionality, or comply with legal requirements.

International Data Transfers

Your data may be processed on servers located outside your country of residence. By using the Service, you consent to such transfers. We take reasonable steps to ensure your information remains protected.

Your Data Rights

You have the right to:

• Request access to your personal data

• Request correction or deletion of your data

• Contact us with privacy-related concerns

Requests can be made by contacting us via email.

Disclosure of Personal Data

We may disclose Personal Data if necessary to:

• Comply with legal obligations

• Protect the rights or property of the Service

• Prevent misuse or security issues

• Protect user or public safety

Data Security

We use reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

SantaWise is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can remove it promptly.

Links to Third-Party Websites

The Service may contain links to third-party sites. We are not responsible for the content or privacy practices of those websites and encourage you to review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app or on the relevant policy page, and the “Last updated” date will be revised accordingly.

Continued use of the Service after changes take effect indicates acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: simpati0tiga@gmail.com
Developer Location: Bangladesh