Help & Support

1. Getting Started

If you’re new to Royal Riders, here’s what you can do:

Create your profile: Add your bike details, name, and photo.
Join or create a ride: Explore community rides or host your own.
Connect with riders: Chat, share experiences, and plan adventures.

2. Common Issues & Solutions

🔑 Can’t log in?
Make sure you’re using the correct email or mobile number.
If you forgot your password, tap “Forgot Password” to reset it.
Still facing issues? Email us at drishtantranjansrivastava54@gmail.com.

🏍️ Ride not showing up?
Refresh the page or check your internet connection.
Ensure you’ve joined or created the ride successfully.
Go to My Rides section to see all your active and past rides.

📍 Location not updating?
Check that location permissions are enabled for the app.
Ensure GPS is turned on and that you have a stable connection.
If the issue continues, restart your app and device.

💬 Unable to chat with riders?
Verify your internet connection.
Make sure your app is updated to the latest version.
Check if the group chat for that ride is still active.

3. Contact Support

If you can’t find a solution here, our support team is ready to help.
📩 Email Support: Send us a detailed message at drishtantranjansrivastava54@gmail.com

📱 In-App Support:
Go to Settings → Help & Support → Report a Problem
Our team will review your request and get back to you as soon as possible.

4. Feedback & Suggestions

Your feedback helps us improve!
Go to Settings → Feedback in the app to share your thoughts, ideas, or feature requests.
We read every message and appreciate your input in making Royal Riders better for everyone.

5. Emergency Assistance

If you face any roadside emergency or accident, please contact:

🚨 Local emergency number (e.g., 112 in India)
🏥 Nearby medical assistance or police authorities

Royal Riders is not an emergency service, but our community members often help each other in such situations. Always prioritize your safety.

6. Community Guidelines Reminder

To keep the Royal Riders community safe and enjoyable:

Be respectful in all chats and ride groups
Avoid posting offensive or spam content
Report inappropriate behavior directly via the app
We believe in fostering a positive, safe, and adventurous rider community.

7. Stay Updated

Follow us on social media for ride announcements, feature updates, and community highlights:
🌐 Instagram

Keep Riding. Stay Royal.

For any questions, write to us at:
📩 drishtantranjansrivastava54@gmail.com