Privacy Policy

1.  INTRODUCTION

1.1 Ropo Chips are committed to building trust and reliable platform to our customer. We takes the responsibilities under applicable privacy laws and regulations ("Privacy Laws") seriously and is committed to respecting the privacy rights and concerns of all our customers. We ensure that our company operates in a safe and orderly manner to keep the personal data you have entrusted to us and believe that it is our responsibility to properly manage, protect and process your personal data. This Privacy Policy (“Privacy Policy” or “Policy”) is designed to assist you in understanding how we collect, use, disclose and/or process the personal data you have provided to us and/or we possess about you, whether now or in the future, as well as to assist you in making an informed decision before providing us with any of your personal data.   

2.  WHEN WILL ROPO CHIPS COLLECT PERSONAL DATA ?

2.1  We will/may collect personal data about you when :

• when you interact with us, such as via telephone calls (which may be recorded), letters, fax, face-to-face meetings, social media platforms and emails

•  when you enter an agreement to buy the product with us

• when you submit any form, including, but not limited to, application forms or other forms relating to any of our products, whether online or by way of a physical form

• when you provide us with feedback or complaints

3.  WHAT PERSONAL DATA WILL ROPO CHIPS COLLECT ?

3.1 The personal data that we may collect includes but is not limited to: 

• name

• email address

• telephone number

• delivery address

• payment information

• gender

3.2  You agree not to submit any information to us which is inaccurate or misleading, and you agree to inform us of any inaccuracies or changes to such information. We reserve the right at our sole discretion to require further documentation to verify any information provided by you. 

4.  HOW DO ROPO CHIPS USE THE INFORMATION YOU PROVIDE US? 

4.1 We may collect, use, disclose and/or process your personal data for one or more of the following purposes :

• to protect personal safety and the rights, property or safety of others

• for identification, verification, due diligence, or know customer purposes

• to maintain and administer any software updates and/or other updates and support that may be required from time to time to ensure the smooth running of our Services

• to respond to, process, deal with or complete a transaction and/or to fulfil your requests for certain products and services and notify you of service issues and unusual account actions

• to contact you or communicate with you via voice call, text message , email , social media purposes of  managing your relationship with us or your use of our services

• to offer loyalty, partner and bonus programs and offers and other co-branded marketing efforts, 

5.  HOW DOES ROPO CHIPS PROTECT AND RETAIN CUSTOMER INFORMATION? 

5.1 We implement a variety of security measures and strive to ensure the security of your personal data on our systems. User personal data is contained behind secured networks and is only accessible by a limited number of employees who have special access rights to such systems. However, there can inevitably be no guarantee of absolute security.