We are dedicated to providing the best AI-powered interior design experience. If you’re experiencing any issues, please reach out to us using the details below.
1. Subscription & Refunds RoomGenie AI subscriptions (Weekly, Monthly, and Yearly) are managed directly by Apple Media Services.
To cancel a subscription: Open the Settings app on your iPhone > [Your Name] > Subscriptions.
To request a refund: Please visit reportaproblem.apple.com.
2. Technical Assistance If the AI is not transforming your photo correctly:
Ensure your photo is clear and well-lit.
Check that you are on the latest version of RoomGenie AI available on the App Store.
If the problem persists, email us with your iOS version and device model.
3. Account & Data If you wish to request the deletion of your account or data processed by RoomGenie AI, please contact our support team.
Support Email: fziosapps@gmail.com
Response Time: We aim to respond to all inquiries within 24 to 48 hours.