Being an NSO requires a lot of paperwork and indepth knowledge of the game. There are tips, tricks, and secrets to being an even better NSO!
Some of the tips I'll outline here include where and how to get basic paperwork.
These are the NSO manuals that The Boss, Head NSO for Southside Revolution Junior Roller Derby recommends.
Videos to help with learning NSO positions: Dublin Roller Derby - YouTube
Penalty Box Manager - The penalty box manager is usually the most experienced person working the penalty box. They handle the sometimes complicated situation that is The Jammer Swap
Jammer Swap Help References
Jammer Swap Cheat Sheet Graphic from RollerDerbyRuleoftheDay (My favorite reference for this weird scenario)