Bookings

Terms and Conditions:

1. Booking Payment: 

All bookings must be paid in full at least 24 hours prior to the scheduled experience, unless otherwise arranged.

2. Customer Cancellations:
   Cancellations must be made at least 24 hours in advance of the scheduled experience. Cancellations made within this period will incur the full charge.

3. Rescheduling:
   Tours can be rescheduled to an alternative date at the customer’s request, provided that the change is communicated to us in advance. Rescheduling is subject to availability.

4. Weather and Tide Policy:
   Our experiences are weather and tide dependent. In the event that conditions are deemed unsafe or unsuitable:

   • The experience will be rescheduled to the next available date.

   • If rescheduling is not possible or convenient, a full refund will be issued.

5. Communication:
   We will notify customers as soon as possible if an experience needs to be rescheduled due to weather or tides. Customers are encouraged to check for updates if conditions appear uncertain.

Booking and Cancellation Policy Disclaimer:
All bookings must be paid in full at least 24 hours prior to the scheduled experience. Any cancellations must also be made 24 hours in advance; otherwise, the full charge will apply. Tours may be rescheduled to an alternative date, provided this is communicated to us in advance. Please note that all experiences are weather and tide dependent, and may be subject to change for safety or operational reasons.