RoadAssist – Account & Data Deletion
RoadAssist users can request permanent deletion of their RoadAssist account and associated personal data.
If you still have access to the RoadAssist app:
RoadAssist → Profile → Help, Privacy & Account → Delete My RoadAssist Account
Follow the confirmation steps shown in the app.
If you have uninstalled RoadAssist or cannot access your account, you can request deletion by email.
Send an email to:
roadassist.support.in@gmail.com
Use the subject:
RoadAssist Account Deletion Request
Please include:
Your registered RoadAssist phone number
Your account role: Customer or Mechanic
A statement saying: “I request deletion of my RoadAssist account and associated personal data.”
For your security, do not send your OTP, password, Aadhaar document, bank statement, or other sensitive documents by email.
We may contact you using your registered account information if reasonable verification is required before processing the deletion request.
After a valid account-deletion request is processed, RoadAssist may delete personal information associated with the account, including:
User profile information
Name and account details
Profile photo
Device/FCM notification tokens
Customer vehicle information associated with the account where applicable
Mechanic private KYC/verification information where applicable
Private payment or payout information where applicable
Personal uploaded files where applicable
Other account-specific personal data that is no longer required
Certain completed service, payment, security, fraud-prevention, dispute, accounting, or legally required records may need to be retained for a limited period.
Where possible, information retained for these purposes will be minimized or anonymized and will not be used for unrelated purposes.
For more information, please read the RoadAssist Privacy Policy:
https://sites.google.com/view/roadassist-app/home
For questions about account or data deletion, contact:
RoadAssist Support
roadassist.support.in@gmail.com