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Effective Date: January 1, 2025
ReadyHome Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us by phone, email, or text message, or use our services.
We may collect the following types of information:
a. Personal Information You Provide
Name, phone number, email address, and mailing address
Service requests, property/project details, and booking information (in person or online)
Before-and-after photos of projects (with consent) for internal use or marketing purposes
Payment details for check or certified check payments; limited credit card details when necessary to process a transaction
Any information you share via forms, calls, texts, or emails
b. Automatically Collected Information
IP address, browser type, device type, and operating system when visiting our website
Website usage data such as pages visited, time spent, and referring links
Tracking data from cookies, pixels, or similar technologies (including Google Analytics and Facebook Pixel) for site performance and advertising
c. Communication Data
Call recordings for training and quality control
Records of SMS text message communications, including opt-in/opt-out status and timestamps
We use your information to:
Schedule and manage service appointments (both in person and online)
Provide project updates, including “on our way” and “job completed” notifications
Send promotional offers, seasonal updates, and service reminders (with consent)
Improve our website, marketing efforts, and customer service
Retarget website visitors with relevant ads on third-party platforms
Process payments and send invoices or receipts
Comply with legal requirements and resolve disputes
By providing your phone number, you consent to receive calls and text messages from ReadyHome Solutions related to appointments, project updates, and promotional offers.
Opt-Out: Reply STOP to unsubscribe at any time
Help: Reply HELP for assistance
Message and data rates may apply; frequency may vary
Phone calls may be recorded for training and quality control purposes
We will never sell your phone number or share it with third parties for their marketing
By submitting your information to us, you agree to receive text messages from ReadyHome Solutions. Message and data rates may apply. Reply STOP to opt out. Reply HELP for more info. Message frequency varies.
We accept checks and certified checks at no additional cost.
If a credit card payment is requested, a 3.5% processing fee will be added to your bill to offset payment processing charges.
Payments are processed securely; we do not store full credit card numbers in our systems.
We do not sell or rent your personal information. We may share it with:
Service providers who help us deliver our services (e.g., contractors, scheduling software providers)
Technology providers (e.g., Google Drive for secure file storage)
Advertising platforms for retargeting campaigns (e.g., Google Ads, Facebook)
Legal authorities if required by law or to protect our rights and safety
We use industry-standard safeguards to protect your personal information from unauthorized access, use, or disclosure. While we take every precaution, no method of transmission or storage is completely secure.
You have the right to:
Request a copy of the personal data we hold about you
Request corrections or deletion of your information
Opt out of promotional emails and texts at any time
Limit certain data uses related to advertising
To exercise these rights, contact us at:
📧 ReadyHomeTeam@gmail.com
📞 (215.857.9877
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites.
We may update this Privacy Policy at any time. The most recent version will always be posted on our website with the updated effective date.
Mail:
ReadyHome Solutions
619 Meadowbrook Ave. Unit B
Ambler, PA 19002
📞 215.857.9877