Effective Date: August 20, 2026
Last Updated: August 20, 2026
Vybra ("we," "us," or "our") operates the Reachr mobile application and related services (collectively, the "Service"). We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Reachr. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the application.
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you ("Personal Data").
A. Information You Provide to Us
Account Information: When you register for an account, we may collect your full name, email address, phone number, username, and password.
Profile & User Content: Profile pictures, preferences, bios, messages, feedback, ratings, or other content you upload or post within the app.
Payment Data: If applicable, payment card details, billing address, and transaction details processed securely by our third-party payment processors (e.g., Stripe, Google Play Billing, Apple In-App Purchase). We do not store full credit card numbers on our servers.
Customer Support: Information you provide when contacting customer support or submitting inquiries.
B. Information Collected Automatically
Device & Hardware Information: Device model, operating system version, unique device identifier (UUID / Advertising ID), language settings, IP address, and mobile network info.
Usage & Log Data: Access times, feature usage, screens viewed, crash logs, diagnostic data, performance metrics, and referrer links.
Location Data:
Precise Location: With your explicit permission, we may collect precise location data (GPS, Wi-Fi access points) to provide location-based features.
Coarse Location: Derived from your IP address or network provider.
C. Information from Third Parties
Social Media Sign-in: If you log in via Google, Apple, Facebook, or another third party, we receive basic profile info (such as name, email address, and profile picture) authorized by your account settings on that platform.
2. How We Use Your Information
We use the information we collect for the following business and operational purposes:
Provide and Maintain Services: Create and manage your account, verify identity, facilitate app features, and process transactions.
Improve and Personalize: Analyze usage patterns to enhance app UI/UX, introduce new functionality, and personalize your experience.
Communication: Send transactional messages, system notifications, security alerts, technical updates, and customer support responses.
Safety & Security: Detect, prevent, and respond to fraud, unauthorized activity, abuse, security breaches, and illegal activities.
Marketing & Promotions (With Opt-Out): Send promotional updates or newsletters (subject to your communication preferences and local laws).
Compliance: Comply with legal obligations, regulatory requirements, and enforce our Terms of Service.
3. Legal Basis for Processing (GDPR Compliance)
If you reside in the European Economic Area (EEA) or the UK, our legal bases for collecting and using your Personal Data are:
Contract Performance: Processing is necessary to fulfill our contract with you (e.g., operating your account).
Consent: You have given clear consent for specific processing activities (e.g., precise location access, marketing). You may withdraw consent at any time.
Legitimate Interests: Processing is in our legitimate business interests, such as securing our app, improving user experience, and preventing fraud.
Legal Obligation: Processing is required to comply with statutory legal requirements.
4. How We Share Your Information
We do not sell your personal data. We only share information under the following conditions:
Third-Party Service Providers: We share data with trusted third-party vendors who perform services on our behalf (e.g., cloud hosting providers like AWS/Firebase, analytics tools like Google Analytics / Firebase Crashlytics, and payment processors). These vendors are contractually obligated to protect your data.
Business Transfers: If we are involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose information if required by law, subpoena, court order, or government regulation, or to protect the safety, rights, or property of our users or the public.
With Your Explicit Consent: We may share data for any other purpose disclosed to you with your consent.
5. Third-Party Services & SDKs
Vybra may integrate third-party software development kits (SDKs) and services. These third parties may collect information directly from your device. Examples include:
Google Play Services / Apple Game Center: For authentication and core framework functionality.
Firebase (Analytics & Crashlytics): For app health diagnostics and usage analytics.
Payment Gateways (Stripe / Google Pay / Apple Pay): For secure checkout processing.
Please review the respective privacy policies of these third-party services for details on their data processing practices.
6. Data Security & Storage
Security Measures: We use industry-standard technical and organizational security measures (such as TLS/SSL encryption, secure data storage, and access controls) to protect your personal information against unauthorized access, loss, or misuse.
Retention: We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, resolve disputes, and comply with legal requirements. When data is no longer needed, it is securely deleted or anonymized.
7. Your Data Rights & Choices
Depending on your jurisdiction (e.g., GDPR, CCPA/CPRA), you have the following rights regarding your personal information:
Access & Portability: Request a copy of the personal data we hold about you in a structured format.
Correction & Rectification: Request correction of inaccurate or incomplete personal information.
Deletion / Erasure ("Right to be Forgotten"): Request the permanent deletion of your account and personal data, subject to legal retention obligations.
Opt-Out of Marketing: Unsubscribe from promotional communications using the "Unsubscribe" link in emails or through app settings.
Location & Permissions: Revoke location or hardware permissions (Camera, Microphone, Notifications) anytime via your mobile device settings.
Do Not Track / Do Not Sell My Data (CCPA): We do not sell personal information or share it for cross-context behavioral advertising.
To exercise any of these rights, please contact us at vybrahq@gmail.com or submit a request via our in-app account deletion setting.
8. Children’s Privacy
Vybra is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect or solicit personal data from children under 13. If we discover that a child under 13 has provided us with personal data, we will immediately delete it. If you believe a child has provided us with data, please contact Olafarevictor279@gmail.com
9. International Data Transfers
Your information may be stored, processed, and transferred to servers located outside your state, province, or country. Where required by law, we implement appropriate safeguards (such as Standard Contractual Clauses approved by the European Commission) to protect data transferred across borders.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by updating the "Effective Date" at the top of this policy and, where appropriate, sending an in-app notice or email notification. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Company Name: Vybra
Email: Vybrahq@gmail.com