Infinity Car Insurance Review | Rates for Insurance | 1-855-283-2631
About Infinity
Infinity is based in Birmingham, Alabama and provides auto, home, life, and business insurance to clients in 43 states. The company has been in business since 1955, employs over 2,000 people, and sells its policies through around 13,000 independent brokers around the country. As an organization, Infinity strives to live up to its name by providing “endless possibilities, continuous customer care, all-encompassing policies, and an unwavering commitment to policyholders.” All of Infinity’s services are available in Spanish, and the company sponsors a bilingual literacy program called Conmigo to encourage families to read together.
Our Rating
Pros
Premium offerings plus those for non-standard drivers
Online claims processing
Occupation discounts for people in certain fields
What Does Infinity Offer?
Infinity allows you to choose from four coverage level options when selecting the insurance plan that will be right for you. The choices are State Minimum, Good, Better, and Best. Although the state minimum will vary based on your location, the other coverage levels are below.
Bodily injury coverage pays for medical treatment to anyone injured in an accident. This typically includes the driver and passengers of both your own vehicle and any other vehicles involved. Property damage coverage pays to repair or replace someone else’s property when you are deemed to be at-fault for an accident. Uninsured liability coverage typically pays for damages to your vehicle. It might also cover medical costs associated with treating you or your passengers. This is true even if you are in an accident with someone who does not have insurance.
Infinity also offers a product called Infinity DriverClub, which is a roadside assistance program. Membership is open to everyone, even those who are not Infinity customers, and members pay only for the services they use. DriverClub offers a network of prescreened third party service providers. They can come to wherever your vehicle is located to help with issues such as lock-outs, dead batteries, running out of gas, or blown tires.
Infinity Auto Insurance also offers several discounts for policyholders who qualify.
Education discount: Savings are available to policyholders based on the amount of education they have completed.
Occupation discount: Although Infinity does not provide information on how this works, policyholders in certain professional fields may receive additional discounts.
Credit rating: Having a higher credit score will help you save.
Married discount: Your marital status may qualify you for additional savings.
Clean record discount: You may receive a discount if you have not had any tickets or claims on your driving record in the last three years.
Homeownership/renters discounts: If you add home or renter’s insurance to your policy, you can save up to 25%.
Multiple car discount: Save by insuring multiple vehicles through Infinity.
Finally, Infinity offers insurance for various types of vehicles including motorcycles, ATVs, RVs, boats, and classic cars. Infinity clients are able to manage their policies using a mobile app on either Android or Apple smartphones.
Customer Satisfaction
Infinity did not rank among the top 26 car insurance providers in the J.D. Power 2017 U.S. Auto Claims Satisfaction Study or in the top 22 car insurance providers in J.D. Power’s 2017 Insurance Shopping Study.
There was a 2016 Complaint Ratio Report by the National Association of Insurance Commissioners. It shows that the ratio of Infinity’s U.S. Market Share of closed complaints compared to the company’s U.S. Market Share of premiums was extremely high at 4.89. A complaint ratio of 1.0 is considered to be average. 0.0 is considered to be very low. 2.0 is considered to be very high. Infinity’s rating is more than twice the “very high” rating. This ratio of closed complaints indicates that the company may have a proportionately large number of unhappy customers.
The Better Business Bureau is a non-profit that monitors the U.S.
Business performance. It gave Infinity a B+ rating. An “F” is the worst rating possible. An “A+” rating is the best rating possible). At the time of writing, Infinity had received 47 reviews on BBB.org. Forty-five of the reviews were negative. Two of them were neutral. Infinity did not receive any positive reviews on BBB.org.
Claims Processing
Claims can be filed with Infinity either online or by phone. Claims can also be viewed and tracked by logging into your online customer portal on Infinity’s website. Here is what you can expect from the Infinity claims process.
The claims process at Liberty Mutual is as follows:
Upon contacting Infinity to file a claim, you will be connected with a First Notice of Loss (FNOL) adjuster. The adjuster will ask questions about what happened and will use your policy number to enter the claim. Take note that claims can also be filed by other parties in the accident, an insurance agent, or another insurance company.
Next, the adjuster will determine what kind of claim needs to be filed. If the claim is relatively straightforward, the FNOL adjuster may continue with it. However, if the claim is more complicated, it will be moved to a phase called “Initial Action.” There are certain complications that might lead a claim to be moved to Initial Action. They include an accident with several cars involved, a need for an investigation regarding who was at fault, or a need for more in-depth information from an involved party.
The adjuster will then make contact with everyone who was involved in the accident, including witnesses. They will take recorded statements of those involved. They will make sure there was coverage at the time of the loss and will finally determine who is at fault.
Finally, if the claim is approved, the adjuster will arrange for your vehicle to be repaired. If you were deemed to be at fault, the adjuster will coordinate with the other party to have their vehicle repaired too. If the claim is denied, all involved parties will be contacted both by phone and by mail. According to Infinity, the most common reason for claims to be denied is that the policyholder was delinquent in paying their premium and coverage lapsed.
Company Stability
A.M. Best, one of the leading insurance rating agencies in the United States, gave Infinity an “A” (excellent) rating for financial strength and a “stable” long-term credit rating. The company also received an “A” (strong) financial strength rating from Standard & Poor’s, an organization that measures insurance organizations’ abilities to pay out policies as promised, and an “A2” (excellent) rating from Moody’s, which rates companies’ abilities to pay claims and obligations punctually. Infinity has great credit and financial stability ratings across all three ratings organizations. It’s likely they will be around for years to come.
Value for Price
Infinity offers non-standard insurance. This means they are able to underwrite policies for customers who have certain risk factors associated with their profiles. They may find it difficult to get insurance elsewhere. However, Infinity does not exclusively underwrite non-standard insurance. Premiums are usually higher at companies that offer non-standard insurance both for drivers with good records and those who are considered high-risk. There is a higher rate of accidents among the more risky insurance policyholders.
Infinity also lacks many of the discounts available through other insurance providers. Or, at least, it fails to advertise them. The Infinity website does not provide information on whether it offers common discounts such as first accident forgiveness, a good student discount, or savings for safety features. It also fails to mention discounts for taking driving safety courses, auto-pay or paying up front, or loyalty and tenure. As with anything, you will likely want to shop around and get quotes from several insurance companies to make sure you’re getting a rate that is affordable for you.
Infinity additionally does not have many of the discount rate prices readily offered by means of other insurance companies or minimum, it stops working to market them. The Infinity web site does not supply information on whether it uses typical discounts such as very first collision mercy, an exceptional trainee price cut, or financial savings for safety functions. It likewise fails to state discount rate prices for taking driving safety and security courses, auto-pay or paying up front, or commitment along with duration.
Infinity's website does not provide much comprehensive info on the countless types of protection they offer when contrasted to various other insurance companies. As a result of this, you will plan to review the requirements of your quote carefully prior to joining to make sure you acknowledge what is covered. Far more critical could be what is not covered.
Nevertheless, it might not be the most budget plan friendly service provider on the marketplace. It is likewise doing not have beneficial client assessments. Infinity may be an excellent alternative for dangerous licensed operators needing non-standard insurance strategy. Yet, drivers with neat documents are likely to save cash money by shopping in other locations. Do your study along with demand quotes from a variety of different organizations before determining worrying where to guarantee your automobiles and truck.
Infinity is simply one of the biggest nonstandard insurance providers in the nation. This extensive review of its coverage, consumer assistance, as well as also prices will assist you identify whether its services are right for you. The majority of vehicle insurance providers won't cover lorry motorists with unfavorable credit reports, an SR-22, or an inadequate driving record. Infinity is different, supplying plans for those that can not obtain insurance plans at bigger companies like Nationwide or State Farm.
However, both firms vary in a couple of important ways. The 12 different discount prices for cutting your costs makes Direct Auto stand out amongst nonstandard insurance companies. Infinity just details 6 supplied cost cuts on its web site, though even more may be supplied with a representative. Straight Lorry can just create insurance protection in eleven states, while Infinity is readily offered nationwide.
Most of us desire it never ever happens, nevertheless if you do enter a mishap, you can find an Infinity-preferred solution facility online or over the phone too. Infinity makes it really simple to obtain a free auto insurance policy quote online or by calling You'll have the capacity to customize your automobile insurance plan coverage during the quote procedure so you can situate a rate that will certainly safeguard your car and fit your budget strategy.
Infinity provides commercial autos and vehicle insurance policy for a vast array of automobiles, including full-size vans, pick-ups along with utility trailers, freight vans, straight trucks, flatbed lorries, as well as even more. Infinity makes it much easier for high-risk motorists, consisting of those with negative driving documents or foreign automobile driver's licenses, to get insurance protection at a decreased price.
If you desire to discover if this is it the ideal car insurance service provider for you, then look no more. After thoroughly reviewing Infinity lorry insurance protection analyzes online, we have simply the option to help you select. The crucial points with Infinity is that they are rather tight-lipped about what kind of insurance coverage alternatives are supplied to you till you consent to get a quote.
Infinity Auto Insurance Company claims to be the largest independent broker/insurance company in the United States. Infinity claims to offer "unlimited" coverage in their insurance policy while still offering competitive prices. It also claims to offer the lowest prices to consumers. This makes Infinity the third largest car insurance company behind American Family Insurance Company and Geico.
What makes Infinity a leading auto insurance company? Is it the price of a policy or the service they provide? The answers are a bit complicated, since the company is run in a number of ways.
First of all, they have multiple locations throughout the country. They do not have a single nationwide office. Every company does have its own local office so they will offer discounts to customers in certain geographic areas.
Secondly, Infinity does not require you to purchase their auto coverage. Instead, they require that you purchase the policy through an independent agent of theirs. Although you might be required to purchase their policy initially, Infinity does not require you to purchase the insurance coverage at all.
Lastly, Infinity has multiple auto policies to choose from. If you need to change your policy, you can simply transfer your insurance information without paying for a new policy.
The Infinity Auto Insurance Company provides some great benefits to its customers. Their customers can save money on their auto coverage by comparing quotes with other insurance companies and agents. They can also compare rates, benefits, and discounts offered by the different companies.
The Infinity website is easy to navigate and the customer service provided is quick. You can get a free quote from the site right away and you will be able to request your quote right away. If you prefer, you can also view the Infinity policies in person if you are a current client or an interested customer.
If you are not satisfied with the quote you received from Infinity's website or you are not satisfied with the policy, you can request a refund right away. You may also need to provide additional information such as your address, social security number, driving history, and credit score. to request a refund. If you are unhappy with your policy or your coverage, you can contact Infinity directly to receive a refund.
Infinity also provides many discounts for those who have multiple Infinity policies with them. They are willing to waive the deductible for those who have multiple policies. This will reduce the amount of money you pay out of pocket for insurance each month. in the event of a car accident.
Infinity also offers great discounts for those who have a newer vehicle and are in the market for auto coverage. This is good for those who do not have a lot of money to spend on their insurance because the company allows you to get cheaper auto coverage.
The company's mission is to make insurance easy and affordable for customers. They are dedicated to providing quality coverage, great customer service, and affordable rates.
Infinity auto insurance is considered one of the best insurance companies in the country. They provide affordable and quality auto coverage at competitive prices. You can use their website to request a free car insurance quote or you can visit their website and request a quote from the phone.
You will get detailed information on car insurance coverage, such as coverage amounts, deductibles, and monthly payments. This information is used by insurance agents to determine your premiums and deductibles. The company even allows you to search for other companies that might suit your needs.
Infinity is one of the largest car insurance companies in the country. They offer competitive quotes and have an excellent customer service program. They are dedicated to providing a quality customer experience. In addition to offering great coverage, they have many incentives for high coverage limits and discounts for low risk drivers.
Infinity Insurance reviews are essential when it comes to finding the best insurance coverage for you and your family. This is especially true if you have a large family that you want to protect against any unfortunate circumstances that could befall it.
While you may not know it, having a large family can be one of the worst things that could happen to you and your family. For instance, if you were to suffer an accident or an illness, all of your dependents would surely be affected. This will mean that you will need to pay huge medical bills, not to mention the emotional stress that this would cause in your family.
If you think that you will not be able to afford such a large family, then maybe it's about time that you start thinking about how you can get more affordable insurance for yourself and your loved ones. Infinity Insurance claims reviews can help you find the most affordable insurance coverage for your needs. However, before you get started with looking for Infinity Insurance, make sure that you have an idea on what kind of coverage you are looking for.
Most people who have a large family usually have a home that they are living in. You can get quotes for your home from these companies that can help you save hundreds of dollars every month. However, before you do so, make sure that you do a thorough research on the companies that you are dealing with. Infinity Insurance claims reviews will be able to help you determine the best company in the industry for you and your family.
Infinity Insurance claims review will also tell you which companies are known for offering the best services. This means that you will know which companies are the ones that offer the best value for their money. As a result, you will know exactly where to go for your next Infinity Insurance claim.
While it is understandable that you want to take care of your family's health, it is not necessarily your right to take advantage of them or give them anything that they don't deserve. Infinity insurance claims reviews will also help you know how you can protect the welfare of your family without causing them undue hardships.
One of the best ways to keep your family members safe is by insuring them for any unforeseen accidents and illnesses. It does not matter if you are buying insurance for yourself or for your entire family. you and your entire family. Infinity insurance claims reviews will help you find the best policy that is perfect for you and your family members.
In fact, there are a lot of insurance policies out there, and not all of them are as effective as some of the others. The Infinity Insurance claims reviews will also help you get the right policy that will serve your family well.
Since there are many companies out there that will be willing to offer you a whole insurance coverage, it will help you get the best rates. If you are a homeowner, you can go for a fully comprehensive plan and get the best protection possible.
Meanwhile, if you are looking for comprehensive plans, the best way to find the right one is through Infinity Insurance claims reviews. The reason for this is because Infinity Insurance will tell you which companies are known for providing high quality policies for their customers. You will be able to get the best deals possible if you are going for one of their plans.
When you are looking for a comprehensive insurance policy, it is important that you consider the type of policy that you are looking for. Most people will opt for the full package in order to secure their family's health and safety.
However, if you are looking for a cheaper solution, the comprehensive plan is the perfect option for you. Just make sure that you look around before you choose the plan you will be using. It will not hurt to do a little bit of research before signing up for the full package.
What to look out for
Infinity’s website does not provide much detailed information on the various types of coverage they offer when compared to other insurance companies. Because of this, you will want to read the specifications of your quote carefully before signing on to make sure you understand what is covered. Even more important may be what is not covered.
Infinity’s customer satisfaction ratings also leave something to be desired. The organization has an exceptionally high complaint ratio as reported by the National Association of Insurance Commissioners. It also lacks a single positive review on the Better Business Bureau website.
Conclusion
Infinity is a well-established auto insurance provider with strong financial stability ratings. Customers are likely to enjoy the simplicity of choosing between Infinity’s four coverage levels. They are state minimum, good, better, and best. However, it may not be the most affordable provider on the market. It is also lacking positive customer reviews. Infinity may be a good option for high-risk drivers needing non-standard insurance policies. But, drivers with clean records are likely to save money by shopping elsewhere. Do your research and request quotes from several different companies before making a decision regarding where to insure your car.