FAQs

General Questions

1. What is a fursuit? 

A fursuit is a custom-made costume that represents an animal or character, often used in the furry fandom. These suits can range from partial suits, which include only a head, paws, and tail, to full-body suits.

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2. How much does a custom fursuit cost? 

The cost of a custom fursuit varies depending on the complexity of the design, the materials used, and the type of suit (partial vs. full). Prices typically range from £600-£2500, but for a more accurate quote, please contact us with your specific requirements.

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3. How long does it take to make a fursuit?

 The time required to make a fursuit can vary based on the complexity of the design and our current workload. Generally, it takes between 2-6 months from the time we start working on your suit. We'll provide an estimated completion date once we finalize your order.

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Ordering Process

4. How do I place an order for a custom fursuit? 

To place an order, please fill out our order form with your character's details and any specific requirements. After reviewing your submission, we will contact you to discuss further details and provide a quote. Please note the order form will be live only when commissions are open, see the home page to check the status.

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5. Do you require a down payment? 

Yes, we require a 25% down payment to secure your spot in our queue. The remaining balance will be due upon completion before the suit is shipped.

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6. Can I make changes to my order after it has been placed? 

Minor changes can usually be accommodated if made early in the process. However, significant changes may incur additional costs and affect the completion timeline. Please contact us as soon as possible if you need to make changes.

Customization and Materials

7. What materials do you use for fursuits?

 We use high-quality faux fur, foam, and other durable materials to ensure your fursuit is comfortable and long-lasting. If you have specific material preferences, please let us know, and we'll do our best to accommodate.

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8. Can you create a fursuit based on my original character design?

 Absolutely! We specialize in bringing original character designs to life. Please provide detailed reference images and descriptions so we can accurately capture your character's unique features.

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9. Do you offer different styles of fursuits? 

Yes, we offer a variety of styles, including Skullies, toony, and semi-realistic fursuits. Let us know your preferred style when you place your order, and we'll tailor the design to match.

Maintenance and Care

10. How should I care for my fursuit? 

To keep your fursuit in excellent condition, it's important to clean it regularly and store it properly. We provide a detailed care guide with each suit. Generally, we recommend hand washing parts that can be removed and spot-cleaning the body. Avoid using heat on the fur to prevent damage.

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11. Do you offer repair services? 

Yes, we offer repair services for our fursuits. If your suit needs a repair, please contact us with details and photos of the damage, and we’ll provide an estimate for the repair work.

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12. Can I get additional accessories for my fursuit? 

Yes, we offer a range of accessories, including additional paws, tails, and props. Let us know what you're looking for, and we can discuss custom options and pricing.

Shipping and Returns

13. Do you ship internationally? 

Yes, we ship fursuits worldwide. Shipping costs vary depending on the destination and the size of the suit. We will provide a shipping estimate once your suit is ready to be shipped.

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14. What is your return policy? 

Since each fursuit is custom-made, we do not accept returns. However, if there is an issue with your suit upon arrival, please contact us immediately, and we will work with you to resolve it.

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15. How do you handle shipping and delivery?

 We use reliable shipping services to ensure your fursuit arrives safely. All suits are securely packaged and include tracking information. We will notify you once your suit has been shipped and provide an estimated delivery date. We are not responsible for extra customs fees or lost items.