QUELL Support
We are here to help. If you have a question, a problem, or a suggestion, please reach out.
Contact
Email: pradeep.aneesh@gmail.com
We aim to reply within 2 to 3 business days.
When you email us, it helps to include
- Your device model (for example, iPhone 15)
- Your iOS version
- The app version (shown at the bottom of the Settings screen)
- A short description of the issue and steps to reproduce it
Frequently asked questions
Is my data private?
Yes. Your entries are stored on your device. There is no account, and nothing leaves your phone without your action. See our Privacy Policy for details.
How do the AI features work?
The AI coach and insights are optional. When you use them with AI features enabled, a short summary of your patterns and your typed message are sent to our AI provider to generate a response. You can turn AI features off at any time in Settings.
How do I restore my purchase?
Open Settings inside QUELL and tap Restore Purchases. Make sure you are signed in with the same Apple ID you used to buy QUELL Pro.
How do I manage or cancel my subscription?
Subscriptions are managed by Apple. Open Settings inside QUELL and tap Manage Subscription, or go to your Apple ID account settings on your device.
How do I delete my data?
Open Settings inside QUELL and tap Reset All Data. Deleting the app also removes the data stored on your device.
QUELL is made by Steppe Summit Studio.