FAQs

TECHNICAL QUICK GUIDE
For general technical problems with accessing the event, see the RingCentral Events Troubleshooting Guide.

GENERAL FAQ

1. How do I get register for Quant UX Con?
   Register here, or if you're not ready to register, sign up here for email announcements.
   
   

2. Is It Live or Online?
   Quant UX Con 2024 occurs live online on the RingCentral Events platform (formerly known as Hopin). It will also be live at community watch parties in various cities around the world, thanks to our watch party hosts! (Find watch party details here.)

3. Wait! There are sessions at all hours, and I'll miss some!
   No problem. We record all sessions and make them available the same day. Every registration ticket includes access to the recorded sessions for 12 months.
   
   What is a "Follow-the-sun" Schedule?
   There will be 4 separate blocks of time. Each block of time is successive -- not overlapping the previous one -- and occurs at a time convenient for a particular global region. When you view the event, sessions will appear in the time zone for your location. Anyone may attend any session in any time block, anywhere; or watch recordings later.

4. How Much Does It Cost?
   Quant UX Con tickets are $125 USD. This includes all events and time zones, 110+ presentations, and allows you to view the post-conference recordings for 12 months. Can’t pay? Student and scholarship tickets are available for free to anyone as needed.

5. How do you set ticket prices?
   The price reflects our total costs, including the streaming platform, number of sessions, attendees, recording storage, and administrative costs. Quant UX Con is committed to being affordable, and free scholarship tickets are available for anyone who needs one. The Quant UX Association is a nonprofit educational organization, US 501(c)(3). The Quant UX Association operates Quant UX Con and other events to fulfill its educational mission for the UX community.

6. If I attend a Watch Party, Do I Need to Register for RingCentral?
   Sign up with the watch party organizers, so they will expect you. See here for watch party details. Additionally, we recommend registering for the event on RingCentral Events. Although it is not required to register to attend a watch party, registration has many benefits. You can watch sessions before, during, and after the watch party, and view recordings of sessions for 12 months after the conference. Also, you'll be on our list for information about the conference in the future.

TICKETS AND ATTENDANCE
7. I bought a ticket, but now I can't log in. What do I do?
Search your email for the subject line: "Thank you for registering to Quant UX Con 2024 Worldwide". That email has a personal, unique link to your ticket. If that fails, join us at the event site on June 12 and claim a scholarship (free) ticket if needed. There is no need to pay again. Still not working? Try the same steps using a different browser.

8. I need a receipt with VAT or some other specific information.
Search your email for a message titled, "Your Quantitative User Experience Association receipt", save it to PDF and then annotate it with the additional information you need. Find additional details on annotating receipts here. As for VAT in the EU, the Quant UX Association's revenues are far below the threshold for VAT registration (reference). Thus, the Association does not have an applicable VAT registration number.

9. I have a ticket, now what?
Go to the event on RingCentral Events on or before June 12, review the schedule times in your local time zone, and join the conference when it is time!

10. I'm a speaker, what do I do?
The two important points for speakers are: (1) be sure to register in advance for the event on RingCentral; you'll need that to be able to log in. (2) show up 1 hour before your presentation and join the "Speaker Check-In" session that will be prominently displayed. For more details, search your email for messages from "Quant UX Conference" and you'll find specific emails for speakers. But if you simply register and show up to the check-in session with slides -- an hour in advance -- you'll be in good shape.

11. How do I access recorded sessions?
Recorded sessions are available to everyone who registers for Quant UX Con. Recordings are available for 12 months. To view them after the conference (or after it begins), visit the "Replay" area of the event on RingCentral to access recordings until June 10, 2025. For more information, see the detailed guide  here: https://events-support.ringcentral.com/hc/en-us/articles/4408209706900-Attendees-How-to-access-post-event-Replay

12. Can I register and watch the recordings after the event?
For Quant UX Con 2024, recordings of the presentations will be available for 12 months. You can register after the conference at the event site on RingCentral. Note that registration for free "scholarship" tickets is only available until the end of the live event. All attendees, including scholarship tickets, can watch recordings for 12 months afterward. However, for new registrations who sign up after the event ends, only paid tickets are available.

13. I attended Quant UX Con. Can I get a certificate of attendance?
We do not issue individual certificates, but we have a template you may use. Go to this document on Google Drive and select "File | Make a Copy". Then fill in your name in your copy and use the new document.

ADDITIONAL FAQ

14. How Do I Propose a Talk or other Session?

Proposals closed on January 26, 2024. We hope you will attend in June, and then consider proposing a session next year for Quant UX Con 2025!

15. Can Our Organization Sponsor It?

Please check out the the 2024 sponsorship packages here and consider what level you would prefer. Then contact the organizing committee for further information anytime at sponsor@quantuxa.org. Quant UX Con is organized by the Quant UX Association, a US 501(c)(3) nonprofit association. Sponsorships are tax deductible in the US to advance the association’s goal of education. For individuals, supporting / sponsorship tickets are available with registration.

16. When will Quant UX Con 2025 occur?

We have not yet set the dates, but it might move to Fall 2025. Stay tuned!