Privacy Policy
Privacy Policy
1. Introduction
Welcome to Qtah ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.
2. Information We Collect
When you use our application, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and delivery address.
- Transaction Data: Orders placed, purchase history, payment details (processed securely through third-party payment providers).
- Device and Usage Data: IP address, device information, operating system, and app usage statistics.
- Location Data: If enabled, we may collect your location to provide better delivery services.
- Financial Data: Prices are displayed in Saudi Riyals and include value-added tax (15%). Prices are updated based on market changes, with user notification before order confirmation.
3. How We Use Your Information
We use the collected data for the following purposes:
- To facilitate the search and purchase of used car parts.
- To process orders and arrange for delivery within the agreed period.
- To provide customer support and handle returns within the allowed timeframe.
- To ensure compliance with applicable laws, including cybersecurity and data protection regulations.
- To improve our services and enhance user experience.
- To prevent fraud, illegal activities, and ensure the security of our platform.
- To comply with Saudi regulations regarding financial transparency and taxation.
4. Consent and Withdrawal
By using our application, you agree to the terms of this Privacy Policy. Consent is registered when you click on "I Agree" or continue using the app after viewing the terms. You may withdraw consent via the app's "Settings" section, but we may be required to retain certain data for 180 days in accordance with the Personal Data Protection Regulation.
5. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share it with:
- Service providers (e.g., licensed delivery companies) to fulfill orders.
- Government agencies based on an official request.
- Third-party payment processors for secure transactions.
6. Account Security
- Users are responsible for maintaining their login credentials.
- Any breach should be reported immediately via email at qtah.application@gmail.com.
- Creating fake accounts or using the app for illegal activities is strictly prohibited as per the Anti-Cybercrime Law.
7. User Responsibilities
- Users must verify product details before placing an order.
- The application is not responsible for mismatches in part specifications.
- The return policy allows items to be returned within 24 hours with a valid reason.
- Users are responsible for securing their devices to prevent unauthorized access.
8. Data Security Measures
- The application is scanned periodically to detect security vulnerabilities.
- We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.
9. Conflict Resolution
- Disputes are governed in accordance with the Saudi law system.
- Users may contact support via email at qtah.application@gmail.com.
10. Updates to This Policy
- Users will be notified of modifications via email or within the application 30 days before implementation.
- Continued use after updates constitutes acceptance of the new terms.
- User data is stored in accordance with the Personal Data Protection System.
- Notifications of modifications will be sent via registered mail 15 days before implementation.
11. Contact Us
For any privacy-related inquiries, please contact us at qtah.application@gmail.com or by phone.
12. Company Information
Application owned by Delta Technologies Entity
Commercial Registration Number: 5855378020
By using our application, you acknowledge that you have read and understood this Privacy Policy.