How to deal with Error Message “QuickBooks Outlook is not responding”?

Error message “QuickBooks outlook is not responding” appears when the user is unable to send an email from QuickBooks due to the error which might have been caused by some incorrect email settings. Verifying the internet explorer’s email preference might resolve the error. Steps to change the internet explorer’s email preferences are given below in this article. Go through the information given below in this article to know more about the solutions to the error according to the causes. This article aims to provide the solutions of the error with their causes in a simple and straightforward manner. Read the complete article to know more.

If you have any doubts regarding the error’s troubleshooting, get QuickBooks experts to help by dialling (844)-932-1139

How to Quickly Fix the Error with Outlook in QuickBooks?

Check Internet Explorer’s Mail Preferences

The error might get triggered if the outlook is not set as default in the internet explorer’s mail preferences. Follow the steps given below to verify internet explorer’s mail preferences:

1. Close all the QuickBooks windows.

2. Open internet explorer.

3. Select Gearicon then click Internet options.

4. Click the Programs tab in the Internet Options window.

5. Select the Set Default option under the Programs tab.

6. Click the Set your default program option.

7. Choose Outlook from the left pane then select the Set this Program as Default option.

8. Select the OK button then close internet explorer.

9. Finally, send an email from QuickBooks to check if the error is resolved.

Verify Email Preferences for QuickBooks

Follow the steps listed below to check QuickBooks’s email preferences:

1. Open the QuickBooks application.

2. Select the Edit tab then click the preferences option.

3. Click Send forms.

4. Open the My Preferences tab and select Send email using.

5. Then select OK.

6. Again select the Edittab and click Preferences.

7. Choose send forms then select the My Preferences tab.

8. Choose QuickBooks Email and click OK.

9. Click Edit, select Preferences.

10. Click Outlook then select the OK button.

11. Finally, close QuickBooks and restart the computer to apply the changes.

12. Send an email from QuickBooks to see if the error is fixed.

Conclusion:

The information given above in this article lists the error’s troubleshooting procedure and their respective causes. If the error is still unresolved, the damaged MAPI32.dll file might have caused the error. You need to repair the damaged file to fix the QuickBooks outlook is not responding error. However, if the error still persists, dial (844)-932-1139 to consult a certified QuickBooks professional.