What is QuickBooks error OL-393 and How can you Fix it?

If you need any technical assistance to resolve QuickBooks error OL-393, then get assistance from the certified QuickBooks expert’s team by calling us on our helpline number (1.800.579.9430).

What are the factors responsible for QuickBooks error OL-393?

There are several reasons behind the error. Take a look at some of them given below:

1. The bank or financial institution server is under maintenance.

2. Communication issues between QuickBooks and the bank.

3. Wrong login credentials while connecting bank account with QuickBooks.

Now, proceed to the troubleshooting steps given below.

Quick Troubleshooting Methods to Fix QuickBooks error OL-393

The following quick fixes will help you get rid of the error:

Method 1. Create a test company file

It will let you know if the problem is with QuickBooks or your financial institution:

1. Open QuickBooks.

2. Go to the File menu and choose New Company.

3. Click Express Start or Start Setup.

4. Within the setup window, enter the required details.

5. Click Create Company and then the Start Working option.

If you still get the same error, it indicates there are some connection issues between QuickBooks and the bank. If you don’t get any error, everything is fine with your bank and you can proceed to the troubleshooting.

Method 2. Reset all banking connections

The steps given below will refresh bank connections:

1. Open QuickBooks online.

2. Move to the Lists menu and choose Charts of Accounts.

3. Next, click Include Inactive.

4. Turn off Bank Feeds for all active and inactive bank accounts.

5. Close and restart QuickBooks.

6. Now, turn on the bank feeds.