QuickBooks Outlook is Not Responding? Here’s What You Need To Do

QuickBooks desktop application enables users to send invoices, forms, letters, and various other documents via email with the help of third-party applications. QuickBooks uses Outlook as the default email client to send emails. However, while sending the mails, users sometimes get an error, “QuickBooks error outlook is not responding.” The error usually occurs due to connectivity issues or improper Windows settings. To get detailed information on the “QuickBooks Outlook freezes when sending email” error, its causes, and solutions, read the blog carefully till the end.

If you need any technical assistance to resolve the ‘QuickBooks Outlook is not responding’ error, then talk to certified QuickBooks professionals by dialling our helpline number (800)-579-9430.

Factors causing “QuickBooks email outlook is not responding”?

Following are the reasons behind the “QuickBooks sending email through Outlook is not responding” error:

Partial or corrupt installation of QuickBooks.
QuickBooks Desktop is not compatible with the Microsoft Outlook version you are using.
Improper Microsoft Outlook settings.
The MAPI32.dll file is damaged or corrupted.

Let’s proceed to the solutions in order to resolve the error.

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Possible Quick Fixes for “QuickBooks email Outlook is not responding” error

Following are the most effective troubleshooting steps to resolve the “QuickBooks Outlook freezes when sending emails” error:

Solution 1. Try to repair QuickBooks desktop manually

Repairing the QuickBooks desktop can help overcome the error:

Open the Windows Start menu.
Search and open Control Panel.
Choose Programs and Features, then Uninstall a Program.
Choose QuickBooks from the list of programs and then click Uninstall/Change.
Click Continue and then Next.
Select Repair and then Next.
Once the repair completes, click Finish.

If the error persists, try the next solution.

Solution 2. Update QuickBooks to its latest release

Follow the steps to update QuickBooks and get new features:

Close company file.
Exit QuickBooks desktop application.
Find QuickBooks and right-click on its icon.
Choose the Run as administrator option.
On the No Company Open screen, go to the Help menu and select Update QuickBooks Desktop.
Move to the Options tab.
Select Mark All and then click Save.
Go to the Update Now tab and select the Reset Update checkbox.
Click Get Updates.
Once the download completes, reopen QuickBooks and start installing the update.

Hopefully, the solutions discussed above help you resolve the ‘QuickBooks Outlook is not responding’ error. If the problem persists, get assistance from the QuickBooks technical support team by calling us on our customer care number (855)-526-5749.