Refund and Cancellation 

Refund and Cancellation Policy

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Cancellation: You can cancel your appointment through the app up to 30 minutes before your scheduled slot.

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Refund Process: If a refund is approved (e.g., if the salon is closed or unable to provide service), the amount will be credited back to your original payment source.

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Refund Partner: All refunds are processed securely via Razorpay.

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Timeline: Once initiated, the refund usually takes 5 to 7 business days to reflect in your bank account or wallet, depending on Razorpay and banking procedures.

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Support: For any payment or refund-related queries, please email us with your transaction ID