Help for the NeuraLearn AI app on iPhone and Android. Stuck on a lesson, found a bug, or have a question? Contact us and we usually reply within 24 hours.
Email: support@pygrounds.ai
WhatsApp: +91 93805 52833
When reporting a problem, please include your phone model, the app version and the lesson or screen where it happened.
No. Every lesson, video, quiz and the Python Playground work without signing in. Signing in with Apple or Google is optional and only syncs your progress across devices.
Yes. Lessons, quizzes and the Python Playground run on your phone without internet. Videos and progress sync need a connection.
A real Python 3.12 interpreter with NumPy, Pandas, Matplotlib and scikit-learn is built into the app and runs on your device. Your code is never uploaded. The first run takes a few seconds while Python starts.
Sign in with the same Apple or Google account on both devices (menu → Account & Settings). Progress syncs when you're online.
Turn off notifications for NeuraLearn AI in your phone's Settings → Notifications.
iPhone (iOS 15.1 or later) and Android phones.
Open NeuraLearn AI and tap the menu (top-left).
Go to Account & Settings.
Tap Delete Account and confirm. You'll be asked to confirm your sign-in.
This permanently deletes your account and all synced progress. If you used Sign in with Apple, the app's access to your Apple Account is also revoked. If you can't open the app, email support@pygrounds.ai from the address you signed in with and we will delete your data within 30 days.
Read our Privacy Policy.