Parcel Hubs

Shared Parcel Lockers

For the pub, the Parcel Club becomes an exceptionally valuable recource because, as a condition of membership, the club member must allow the pub to communicate via email (and potentially sms). This communication will not only enable staff to inform the club member that their parcel has arrived, but will also open the door to valuable promotions in the knowledge the member is about to enter the premises.

As this this service is being provided free of charge, the parcel club member should feel obliged to also become a customer!

How the Customer Places Orders.

Simple! When ordering online, customers would simply use their name, and the pub address as the delivery address for their orders.

How the Courier Delivers Parcels.

The courier will deliver to clearly visible and labelled parcel locker outside the pub. Parcels will be posted through a secure flap or schute forming part of the locker.

How Pub Staff Receive and Retrieve Parcels

As soon as pub staff are available, they will bring the parcels from the external locker into an internal store pending collection from the club member.

If the pub receives only a few parcels each day, it will not be essential to communicate with the parcel recipient who will be made aware by the courier that their parcel has been delivered. However, if the service reaches a point where, because of the volume of parcels, it takes staff time to retrieve them whe the member arrives to collect., it would make sense to have a simple shelf or cage filing system clearly labelled (A, B, C etc). Now the member would receive a message form the pub telling them the section in which the parcel is stored, and would need to quote that on collection.

Although is envisioned there will be no charge for this service, a publican would have the right to charge a service fee for parcels that are not collected within a reasonable time frame.

Security

One advantage of this system is that parcels will never be left in lockers overnight. The lockers will also have low cost 24hr video surveillance so that delivery and retrieval of parcels is clearly monitored. This has to be safer than having parcels left on doorsteps or in gardens!

It's So Green

When pubs become established as parcel hubs, couriers can consolidate deliveries with less journeys to individual properties, and less failed deliveries.