After the work is completed, a draft invoice will be generated instantly. Please review the draft, apply any discounts or partial refunds as needed, and then submit the invoice. The customer will be promptly notified.

Customers are expected to submit payment for the amount due at their earliest opportunity. If payment for the invoice is delayed, the platform may collect the payment by applying the hold authorization. If you haven't received an invoice payment notification and the request status remains 'Pending Payment' after 48 hours from the invoice date, please raise a new case in the Resolution Portal.

You can request a payout from the wallet tab at any time! The payout amount will be automatically deducted from your wallet and transferred to your bank account. The majority of payouts will be processed within 24 hours. In some instances, the platform may reduce the payout amount and transfer the balance back to the provider's wallet. This reduction can occur if there are pending disputes against the requested payout amount.